Stefanini reviews

3.8

76% would recommend to a friend

(1,885 total reviews)

Marco Stefanini

70% approve of CEO

64% positive business outlook

Stefanini has an employee rating of 3.8 out of 5 stars, based on 1,885 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stefanini employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jul 14, 2021

Just no..

Recommend
CEO approval
Business Outlook

Pros

Lunch is an hour.....but you may be required to cut it short or take meetings during the course of that hour.

Cons

Horrible pay for the amount of work. They will string you along for a raise while demanding more work from you. Managers are nowhere to be found when presented with an issue on site. Made many technicians work onsite during Covid outbreak...management wasn’t on site. Doing a great job and going above and beyond equals you pick up work for others. Don’t bother planning out your day, you will be asked to do multiple things in a day you didn’t plan to. You may be called into impromptu meetings with no briefing on what they are about to prepare. You get a “good job” for hard work that’s about it.

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Stefanini Response
4y
Hello, and thank you for your review. It is unfortunate your experience with Stefanini was not positive. Many of Stefanini’s clients required employees, specifically Deskside Technicians, to remain onsite during the pandemic to support their staff, who were also onsite. This was not necessarily a management decision. Moreover, it is customary for a promotion and, thus a pay increase, to necessitate increased responsibility. If you would like to discuss further, please do not hesitate to call 800-522-4451 and ask to speak to your former HR Ally. Stefanini People & Culture- Sarah
2.0
Mar 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Good TL, and incident controllers.Some escalation teams do their jobs on time so customers won’t complain.

Cons

Low pay, expensive health benefits, no holiday/ vacation pay. Some escalation teams are notoriously slow in doing their part and customers yell at help desk agents. They hire all year because people don’t want to work long for such a low pay.

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Stefanini Response
5y
Thank you for the feedback. Stefanini periodically performs total reward analyses of our compensation, benefit, and PTO offerings against industry and market standards. At present, our offering has been deemed appropriate. Stefanini does, in fact, offer both holiday time off, whether it is observing standard holidays or receiving floating holidays, and paid time off. Our business is continually growing both with current customers and new contracts, necessitating the need to hire more personnel. Stefanini P&C
2.0
Apr 14, 2020
Recommend
CEO approval
Business Outlook

Pros

health benefits, teleworking capability, and location

Cons

Racist CEO, lack of minorities in leadership ,and operates it's business model like a startup after being in business for 15+ years. What a joke!

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Stefanini Response
6y
Thank you for your feedback. Stefanini prides itself on being a diverse and inclusive organization. This is evident in our executive leadership team, with 7 of the 13 members being female and 7 of the 13 members belonging to a minority group. As of April 2020, our records indicate that 51% of Stefanini's leaders belong to a minority status. Stefanini has also put initiatives in place, including our Inclusion, Diversity, and Equity for All (IDEALL) committee, to educate Stefanini’s workforce on the diversity that exists within our organization and how to be inclusive of one another. If you would like to discuss further, please feel free to call 800-522-4451 and ask to speak with a member of HR. Stefanini HR- Sarah
Viewing 64 - 66 of 1,885 Reviews

Glassdoor has 10,225 Stefanini reviews submitted anonymously by Stefanini employees. Read employee reviews and ratings on Glassdoor to decide if Stefanini is right for you.