Steven Madden reviews

3.3

45% would recommend to a friend

(1,325 total reviews)
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Ed Rosenfeld

57% approve of CEO

41% positive business outlook

Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jul 7, 2013
Recommend
CEO approval
Business Outlook

Pros

The shoes, when they don't fall apart on you- which they will. Some just quicker than others.

Cons

hiring incompetent employees, horrendous upper management from store to district level, wayyy over priced items for lack of quality, too many tasks- not enough hours, no raises- EVER, managers- don't even think about a vacation in your first year, NO saturdays off unless you take a vacation day for it, be prepared to be harassed by everyone in he company. This is the MOST UNPROFESSIONAL COMPANY ON THE PLANET.

1.0
Feb 2, 2026

Deeply Unhealthy Power Dynamics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* The people doing the actual work are talented, resilient, and genuinely creative. * You will learn how to survive chaos and still produce high level work under pressure.

Cons

* Upper management operates through fear, favoritism, and ego rather than strategy. * Decisions are personal, not professional and loyalty is valued far more than competence. * Layoffs are handled with zero dignity, followed by attempts to control the narrative and people’s relationships long after employees leave. * Leadership is so insecure that they try to meddle in who current employees can associate with, discouraging professional connections with former staff. It’s petty, retaliatory, and an abuse of power. * HR functions primarily as damage control for executives, not as support or protection for staff.

3.0
Apr 9, 2025

Disorganized

Recommend
CEO approval
Business Outlook

Pros

The benefits are really good, especially the health insurance

Cons

The HR is a mess and disorganized. They put a lot of emphasis on participating in company culture

Viewing 37 - 39 of 1,325 Reviews

Glassdoor has 1,457 Steven Madden reviews submitted anonymously by Steven Madden employees. Read employee reviews and ratings on Glassdoor to decide if Steven Madden is right for you.