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      Steven Madden

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      Steven Madden reviews

      3.3

      45% would recommend to a friend

      (1,326 total reviews)
      avatar

      Ed Rosenfeld

      57% approve of CEO

      41% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Work/Life balance

      2.9

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      May 14, 2016

      1st Assistant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff and easy to connect with corporate. Easy to get promoted.

      Cons

      Horrible pay and not enough concentration on developing staff to move up. High turnover rate for management.

      1.0
      May 12, 2016

      After One Month…

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      $1500 budget given to you for shoes...

      Cons

      ...that $1500 is given after your 3-month probationary period. When you first start you can only buy ONE pair of shoes for 50% off, and you can only wear that ONE pair EVERY SHIFT for at least THREE MONTHS. So if that ONE pair of shoes turns out to be uncomfortable, TOO BAD. (The blisters on my feet are a real beauty!) Your performance on selling Tana shoe care add-ons affects your hours. So if customers don't want to buy that $12.99 pair of leather insoles...NO SHIFTS FOR YOU THE FOLLOWING WEEK. Say goodbye to weekend evenings...they LOVE scheduling people for 3 HOUR ON-CALL SHIFTS Thursday through Saturday. The amount of ladder climbing and near-falling to your death to grab a pair of shoes for a customer that doesn't even intend to buy them... Got an opening shift? Prepare to wait an hour locked outside of the store as you wait for your manager to arrive WITHOUT APOLOGY OR REASON. Unorganized, ridiculous, and unfair system of shoe retrieval and scheduling.

      5.0
      May 11, 2016

      Super-fun corporate environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very healthy work environment in the corporate office, with many events tailored for the employees to feel taken care of: monthly 'cake' days, (one day every month, all the birthdays of employees are celebrated with multiple cakes in the communal kitchen) employee sample sales and discounts, health screenings, blood drives, and holiday parties. Mostly stress-free.

      Cons

      The company is so big, sometimes communication can get strained between departments when working on a bigger project.

      Viewing 1168 - 1170 of 1,326 Reviews
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      ReviewsSteven Madden reviews

      Glassdoor has 1,458 Steven Madden reviews submitted anonymously by Steven Madden employees. Read employee reviews and ratings on Glassdoor to decide if Steven Madden is right for you.