Steven Madden reviews

3.3

45% would recommend to a friend

(1,325 total reviews)
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Ed Rosenfeld

57% approve of CEO

41% positive business outlook

Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Mar 14, 2026

Toxic Company

Recommend
CEO approval
Business Outlook

Pros

•Great stepping stone into mid-tier fashion retail •Excellent employee discounts (50% and some months 60%) •Get free shoes every season •Easy & straightforward training

Cons

• Favoritism toward certain employees can impact fairness in opportunities and treatment. • Workplace culture can sometimes feel overly focused on pleasing management rather than collaboration. • There have been instances where employees felt they experienced retaliation when management disagreed with how someone operated in their role. • Scheduling flexibility is advertised for employees with second jobs, but in practice there may be pressure to commit to specific opening or closing days. • When concerns are raised, coaching from leadership can be inconsistent, and discussions have at times turned into workplace gossip rather than constructive feedback. • Transparency around promotions and full-time opportunities can be unclear; employees have reported being told no positions were available while listings appeared externally. Management bonus incentives are relatively small (around $250 at most) and may be affected if store labor hours exceed the allotted budget. • Some employees feel discouraged from taking mental health days due to perceived judgment. •They allow misbehavior of code of conduct

Viewing 10 - 12 of 1,325 Reviews

Glassdoor has 1,457 Steven Madden reviews submitted anonymously by Steven Madden employees. Read employee reviews and ratings on Glassdoor to decide if Steven Madden is right for you.