Steven Madden reviews

3.3

45% would recommend to a friend

(1,325 total reviews)
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Ed Rosenfeld

57% approve of CEO

41% positive business outlook

Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Aug 13, 2015

Unfair

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a discount on shoes

Cons

Managers played favorites with shifts and who got to sell on the floor vs who had to back stock. Since it was mainly commission based, it was very unfair. Managers also had sales goals to meet so they (along with other employees) would steal sales from the associates. Also, most of the "top performers" spent majority of their shift in the back eating or taking selfies with each other.

4.0
Aug 7, 2015

Steve Madden

Recommend
CEO approval
Business Outlook

Pros

Great employee discounts and you get a free pair of shoes each season!

Cons

The culture of the store is completely dependent on management and those you work with. When I started, there was a great store manager and everyone was like family. Work was fun and exciting. Unfortunately, corporate did not respond appropriately, going through 3 different store managers in just a few months.

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