Is Steven Madden a good company to work for?

Steven Madden has an overall rating of 3.3 out of 5, based on over 1,460 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 45% of employees would recommend working at Steven Madden to a friend and 41% have a positive outlook for the business. The best reviews about Steven Madden have been left by employees working as Intern , Assistant Store Manager and Shoe Stylist/Sales Associate .

Does Steven Madden pay their employees well?

According to anonymously submitted Glassdoor reviews, Steven Madden employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Steven Madden. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Steven Madden?

45% of Steven Madden employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Steven Madden 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Steven Madden?

Sales Associate (286) , Assistant Manager (73) , Sales Supervisor (54) , Store Manager (46) , Retail Sales Associate (29) , Stock Associate (18) , Intern (17) , Shoe Stylist (17) , Designer (16) , Manager (16) , Sales (15) , Assistant Store Manager (13) , Cashier (13) , Sales Assistant (13) , Sales Coordinator (13)

What are the pros of working at Steven Madden according to real employee reviews?

"Met great people and learned the industry" ((in 63 reviews)); "great atmospher and coworkers to be honest" ((in 47 reviews)); "Good benefits and also discounts" ((in 45 reviews)); "Commission can be really good." ((in 34 reviews)); "fun work environment and you can wear what you want" ((in 29 reviews))

What are the cons of working at Steven Madden according to real employee reviews?

"The pay is poverty level low and raises are a joke." ((in 111 reviews)); "long hours and a lot of dealing with customers" ((in 46 reviews)); "Not fun managers are bad" ((in 44 reviews)); "With the exception of some of the newer upper management, upper management is aware of many of the flaws and does not take appropriate steps to fix them." ((in 39 reviews)); "I would say the biggest con is a lot of overtime in no work life balance" ((in 27 reviews))

What are employees saying about Steven Madden layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Steven Madden layoffs and their outlook for job security at Steven Madden in 2026.

What are the top reviewed Steven Madden locations?

New York , Long Island City , Los Angeles , Dallas , Las Vegas , Miami , Atlanta , San Diego , King of Prussia , Chicago , Sunnyside , Houston , San Francisco , Philadelphia , Austin , San Antonio , Baton Rouge , Long Is City , San Marcos , Brea , Costa Mesa , Towson , Boca Raton , Long Island-Queens , Paramus , Blackwood , Brooklyn , Grapevine , Mission Viejo , Milpitas

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Steven Madden

Steven Madden reviews

3.3

45% would recommend to a friend

(1,328 total reviews)

Ed Rosenfeld

57% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,328 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Apr 27, 2015

sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is a good discount, fun staff and easy enviroment to thrive in once you get the hang of selling womens shoes.

Cons

Low pay, misguiding commission structure and low hours.

3.0

Mar 21, 2015

Interesting Experience

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Obviously working at Steve Madden as a young girl, was very exciting. Being surrounded by beautiful shoes and not too mention, the 50% discount didn't hurt either. I learned a lot during my time here about management and how a business should be run.

Cons

The management at the particular store I worked at, was lacking and seriously incompetent. The work was distributed unevenly. I often had to work after I was clocked out to restock because no one else would. They took advantage of me being recently hired and exploited that.

3.0

Mar 15, 2015

Good atmosphere, bad work delegation.

Stock associate

Recommend

CEO approval

Business Outlook

Pros

This store has great vibes usually, everyone for the most part works very hard. Free shoes happen often, and they have flexible scheduling.

Cons

Delegation of responsibilities are unorganized at best, chaotic during holiday season. Errors are made in the stock room due to this poor delegation and having one or two guys try and get 5 tasks done at one time. It is possible though, but not worth how much they pay an hour.

Viewing 124 - 126 of 1,328 Reviews

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Jobs at Steven Madden

Sr. Designer, Sweaters - Almost Famous Clothing

Sr. Technical Designer

Technical Design Assistant

Production Assistant - Almost Famous Clothing

Associate Planner - Temp