Steven Madden reviews

3.3

45% would recommend to a friend

(1,325 total reviews)
avatar

Ed Rosenfeld

57% approve of CEO

41% positive business outlook

Steven Madden has an employee rating of 3.3 out of 5 stars, based on 1,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Steven Madden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Mar 18, 2014
Recommend
CEO approval
Business Outlook

Pros

GREAT discount (50%) and a free pair of shoes seasonally, however the selection for female employees is substantially better than the selection for male employees, unfortunately.

Cons

This company treats it's customers better than it's own employees, and is very cheap. there's no reason why a crew member at chick-fil-a makes more than a manager at steve madden (tfactual story, due to personal experience). This company is NOTORIOUS for over hiring staff members, then, because of overstaffing asking you to relocate, or continually write you up due to missed sales goals, when..hello?! you cant sell to customers that arent walking through the door! also, steve madden's shoes are ridiculously narrow cut and extremely PAINFUL, i worked at a philadelphia location store and not one, not some, but...EVERY female employee had damaged feet due to the shoes (corns, bunions..etc) a few male employees had to actually purchase a new pair of shoes during their shift, due to their heels bleeding! This company also has very outdated software, which makes it not ideal for customers who want to do things like place an order for an out of stock item. There is no real advancement within the company unless you kiss butt, or you're being used as a space holder until someone else is hired for the same position you were already offered. take it from me, please think TWICE before deciding to join this company...not unless you enjoy being overworked, underpaid, and expendable, with bunions on your feet, and a subpar paycheck.

3.0
Mar 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, company expanding so more job opportunites (country wide), awesome coworkers, fun atmorsphere

Cons

Even with new stores opening left and right, it's been hard to move up at the retail level. Many district changes, making it hard for your work to get noticed. Not much opporunity for pay increase.

3.0
Mar 3, 2014

Not a bad company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gives alot room for creative insight. I work really close with corporate even as an assistant manager

Cons

They picked a pretty unorganized SM for our location

Viewing 1279 - 1281 of 1,325 Reviews

Glassdoor has 1,457 Steven Madden reviews submitted anonymously by Steven Madden employees. Read employee reviews and ratings on Glassdoor to decide if Steven Madden is right for you.