Stitch Fix reviews

3.3

49% would recommend to a friend

(2,814 total reviews)
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Matt Baer

61% approve of CEO

33% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
2.0
Dec 3, 2020

Maybe I'm just burnt out

Recommend
CEO approval
Business Outlook

Pros

Pretty decent pay for a job working remotely with a (somewhat) flexible schedule, can be fun styling clients when there is actually inventory available.

Cons

I've been with Stitch Fix almost 5 years working as a stylist. I did not mean to stay this long, but the money is very hard to walk away from. In my years here I have seen a lot change, some things, like the technology, have changed for the better, however the same problems seem to persist. There are far more seasons that I can recall where inventory was absolutely and completely lacking. There may be a summer or fall here or there where there was an abundance of fun, trendy items to send to clients. However, like I said, that same problem seems to repeat itself, and while I appreciate that Stitch Fix follows a no waste model for buying merchandise, something really needs to change. It is INCREDIBLY challenging for stylists to meet their metrics, and you may get some leeway for a week or two, but if your metrics continue to suffer you have to go on a performance plan, even though it's technically not your fault. The social media campaigns very frequently feature items that are bought at a very low level, so we can rarely fill client requests for things they see online or in ads. Much of the inventory is repetitive and un-unique. But, we do our best to try and please the clients And management. When I first started, there was a separate social platform for stylists to engage on and get help with Fixes, and they eventually merged that to something more streamline, which is fine. However, like others have said, that platform was initially wilted down even more, and now we can only converse freely with stylists in our region. In addition, part time stylists get zero benefits. We do accrue sick time, but at one point, they even cut that down, which most definitely is what we would call a pay cut. A stylist earns one hour for every 30 worked, and for people that may have health issues, that is pitiful.

3.0
Jul 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Recived a lot of training and personal development opportunities

Cons

Was developed out of my role with nowhere to move forward, growth of company lead to a drastically different employee experience

Viewing 388 - 390 of 2,814 Reviews

Glassdoor has 2,884 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.