Stitch Fix reviews

3.3

49% would recommend to a friend

(2,815 total reviews)
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Matt Baer

60% approve of CEO

34% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,815 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
2.0
Mar 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Working from home, any time of day, on a schedule you design. That's the only real positive.

Cons

So many. Where to begin? - Imagine a clearance rack at TJ Maxx, marked up to 3x the price. Most days, that's our inventory. It makes for an incredibly frustrating workday. You will be utterly baffled by the decisions being made by the merchandise team. You will constantly ask yourself why most of the available inventory is grey sweatshirts. Because there is zero transparency or meaningful communication between styling and merch, you'll be completely at the mercy of their decisions, never hearing an explanation or having the ability to impact change. - But, you will try nonetheless. You will attempt everything at your disposal to improve inventory by filling out surveys and sharing feedback at every turn. You will be desperate to improve things. Nothing you do makes a difference. Eventually, you will lose hope. - Meanwhile, the company culture is forced positivity at all times. There isn't room for honest conversation. Management doesn't address the glaring issues. - You may be excited at first when you're hired to work in the fashion industry. I was! This soon wears off, and the job becomes very repetitive and dull. You'll long for variety, for challenge, to try something new, broaden your horizons, contribute in a more meaningful way. You'll volunteer to take on additional projects, like mentoring a peer or writing a newsletter. You'll go above and beyond, in hopes that there might be a way to advance to a level where you do, in fact, have the ability to impact change, and make things better... - However, because there are thousands of stylists and the only opportunity for advancement is the Lead position (of which there are only a few dozen), it is highly unlikely that you will be able to grow at Stitch Fix. (Also, if you don't have previous management experience, you're not eligible for the Lead position.) Once you're a stylist, they'll keep you there until you burn out and quit, at which point you can be easily replaced by another creative young woman who will accept low pay in exchange for the freedom of working from home. This is their business model.

3.0
Mar 21, 2018

Overall pretty good

Recommend
CEO approval
Business Outlook

Pros

Great support team they truly want you to be successful and will help you along the way

Cons

Low inventory at times can be frustrating trying to pull looks together for clients

2.0
Mar 14, 2018

Stylist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home. Good employee discount.

Cons

They expect stylists to "style" each client in under 15 minutes. It's impossible to do a good job within that time frame. They only want to peddle their own brands that are ugly.

Viewing 2395 - 2397 of 2,815 Reviews

Glassdoor has 2,885 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.