Stitch Fix reviews

3.3

49% would recommend to a friend

(2,812 total reviews)
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Matt Baer

61% approve of CEO

33% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
4.0
May 17, 2017

Great Company + Great Team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was sad to leave the StitchFix family! Truly loved working with such a supportive and fun team, and the work itself was great as well. Convenient hourly/flexible schedule but with a supportive base surrounding the Twin Cities.

Cons

High expectations on styling speed, but if I had stayed longer... this likely would not have been an issue.

2.0
May 17, 2017

Stylist

Recommend
CEO approval
Business Outlook

Pros

flexible hours and work from home.

Cons

Inventory management is a failure and will continue to be with the current business model. Stylists are held accountable for client satisfaction yet are frequently forced to send out crappy Fixes they feel awful about because there's nothing better available. Stylist burnout is a huge problem. The job is sooooo repetitive and monotonous and the pay is too low to make it worth it or sustain job satisfaction. The 4 Fix per hour demand is too difficult and both creativity and client satisfaction are left on the line to suffer. The reality is stylists often end up working off the clock to meet the high demand. The company is a revolving door of stylists so when stylists quit, nobody cares because there's already a whole new crop in training that week. My last day was this week and not one word was even mentioned by my lead to the rest of the team to let them know I was leaving- silence. I worked there (performing very well always) for 1.5 yrs and not one word when I leave. This is always the case- tons of stylists quitting, tons being hired to replace. Revolving door- nobody cares, no recognition, you're already replaced and nobody notices you're gone.

3.0
May 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Super flexible work schedule - it's amazing to be able to login and work any time of day. Work from home, or from a coffee shop, or while you're on vacation. This feels like the future of retail (even how we work as a company - stylists are remote and communicate through many different online modes of communication). Employee discount! It's easy to hit the required metrics and meet goals.

Cons

Feels like you're constantly working if you have another full-time, demanding job. Work gets very repetitive. The inventory is lacking. They have trendy, gorgeous pieces posted on their social media accounts but the reality of the inventory we as stylists have available is much different. It would be better I'm sure if I could style during the day but I style at times inventory seems to be low. This is a job, not a career. Advancement opportunities are lacking. Pay isn't based on performance, just longevity.

Viewing 2515 - 2517 of 2,812 Reviews

Glassdoor has 2,882 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.