Stripe reviews

3.7

61% would recommend to a friend

(1,334 total reviews)
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Patrick Collison

84% approve of CEO

73% positive business outlook

Stripe has an employee rating of 3.7 out of 5 stars, based on 1,334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stripe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Nov 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Stripe is filled with passionate folks all striving on behalf of Stripe Users. The mission and vision, to "Increase the GDP of the internet", is not some platitude that is mentioned and then moved past — it is an everyday part of life at Stripe. If you're not helping Users, if you're not increasing the GDP of the internet, what are you doing?

Cons

With a relatively flat hierarchy it can be challenging at times to get decisions made and to push changes forward.

5.0
Oct 28, 2019

Well intentioned company with great peers and growing pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been extremely impressed by Stripe since day 1 -- in how it composes itself facing difficult decisions, runs on the day-to-day, and goes above and beyond expectations on a consistent basis. Leadership is inspirational (listen to a podcast with Patrick) yet very grounded when the going gets tough. Our company values ("operating principles") are lived by the leaders and it does really trickle down through the reporting chain. I seldom find myself disagreeing with decisions leadership makes, and they are quite transparent about their reasoning why. Your peers are friendly, sometimes to a fault, and I don't notice much/any unhealthy competition in the engineering org. You can assume your peers are well-intentioned and are willing to hear you out fully, in the end doing what's best for the business (or, customer). A slight downside to this -- knowing the right people to talk to is an invaluable skill that isn't scaling so well as the company grows. The mission of the company -- grow the GDP of the internet -- is arguably pure and apolitical. There is a sense we are building core infrastructure for the world. It's nice not to feel conflicted about your work. I've been happy that our planning process is often long-term. You can successfully argue for ideas that might not result in immediate benefits, but will pay dividends in, say, a year. This applies to paying down tech debt to new products or features. Your argument has to be well articulated, though. Finally, as a medium sized company, there is so much work to be done and opportunity for those who are willing to go out and grab it (even if it's not always obvious). Ambition and foresight are recognized and rewarded, even if you don't necessarily have seniority or tenure.

Cons

Work-life balance can suffer depending on your ambition. Working a 9-5 is OK, but in practice a 9-6 is more common. (management generally seems to not care about hours worked, but actual productivity, which is a plus) Internal tooling, testing, and development speed (especially outside the "happy path") has been a drain on productivity as the company has grown. It's invested in, but sometimes can be rough. Stripe grew as a developers-first company, so some scaffolding and support from others orgs is missing. Engineers often have to take on extra responsibility that may seem tedious or unrelated at another company. Growth / education / mentorship is well supported, but you sort of have to seek it out yourself.

5.0
Oct 25, 2019

Move fast, take ownership, learn A TON

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stripe is a place filled with brilliant people who come from diverse backgrounds AND are really kind and thoughtful humans. I have truly learned more at Stripe in the past year than I have in the last several years of my career (and that is no knock to past roles/companies). You are given the trust and autonomy to own your work and there are endless opportunity to take on work that really pushes you to your boundaries to learn and grow. The leadership team across all levels is grounded, self aware and a true partner in helping you grow and succeed vs someone to tell you how to do your job. The pace of work here is FAST. We ship quick, make decisions quick, pivot quick, but we ground that in intention and direction. We do not always get it right. But it is okay to make mistakes here as long as you learn from them and react quickly. I truly could not be happier that Stripe is my work home and I cannot imagine another company that would help drive my learning and career forward as much as Stripe.

Cons

Stripe is an intense place to work. As mentioned above, the pace is fast. We have a lot of great foundations in place but there is still A LOT to build and we are often building the plane while flying it. You are given the space & support to take time when need to recharge but because we are so ambitious in our goals, you really do have to be intentional about carving out that balance for yourself.

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