Subway Store Development reviews

3.2

46% would recommend to a friend

(513 total reviews)
avatar

Trevor Haynes

51% approve of CEO

30% positive business outlook

Store Development employees have rated Subway with 3.2 out of 5 stars, based on 513 company reviews on Glassdoor. This indicates that most Store Development professionals have a good working experience there. Subway is rated in line with the average (within 1 standard deviation) by Store Development professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

513 reviews
4.0
Sep 21, 2012
Recommend
CEO approval
Business Outlook

Pros

As the title says, what its like to work for Subway depends a lot on the franchise owner. The owner of my Subway gives me very flexible hours and lets me eat however much food I want and lets me give close friends and family free food, while have a very casual relationship with the employees, and is generally a great person to work for.

Cons

Not every franchise owner is as nice as mine. Some only give a discount on food for the employee and are very strict. In almost all cases, the pay is minimum wage, and you're not likely to receive any benefits such as health care, sick/vacation pay, etc. Some owners are strict and will fire someone at the drop of a hat, while others will let things slide.

3.0
Sep 5, 2012
Recommend
CEO approval
Business Outlook

Pros

You can be done working at four. You get to meet many people on a daily basis. You can intimately know your entire staff and share their lives. You get to train, hire and fire employees. You get to order food and other products for your store. You learn to schedule. You learn how to run a business, which you should use to start your own business.

Cons

You have to work 50 hours a week. You will not be paid more if you go over. You have to get up at 5:30 a.m. to run your store. You can't have a social life past 9 PM. You will hear many idiots singing the "5 Dollar Footlong" song on a hourly basis. You have to deal with many idiots who don't understand the menus that corporate sends out every month. You get blamed for your food costs being so high yet your owners want you to sell pizzas for a $1 ($.08 loss per pizza, not to mention credit cards take a percent) which makes the food cost 9% higher. You get blamed for using too many people on the schedule yet if you don't, the store can't run. You have to get inspected on 200+ silly nitpicky things that corporate thinks is necessary to be a "model" subway. Some of these things don't even make sense to employees but only to your inspector. And missing 3 of them puts you out of compliance. Your inspector will tell you to "fix it" but will not have any suggestions as to how you can fix it. She will then tell you which page to turn to in a 3000 page operations manual, yet your store has limited space so the suggestions cannot be fixed without an addition to the building. Three months of being out of compliance puts your store in "arbitration," a method of determining if the inspector is bad, you're bad or your employees or owners are bad. Oh, and you have to maintain a happy, chipper working environment to "encourage" students to eat at three of your locations on the same school campus. And you get blamed for loss in sales yet your owners don't acknowledge the many new (10+) alternatives in food choices around the campus.

Viewing 502 - 504 of 513 Reviews

Glassdoor has 25,200 Subway reviews submitted anonymously by Subway employees. Read employee reviews and ratings on Glassdoor to decide if Subway is right for you.