Pros
The people you work with are it. Nothing more, nothing less.
Cons
To begin, I strongly suggest that you look at the overall rating for Summit Credit Union, it tells the true story better than anyone else can. However, I am happy to provide my insights as well in hopes it will help others. Summit Credit Union operates much like a cult. You are indoctrinated with their moral standing and made to believe you are making meaningful change in your community. The reality is, Summit Credit Union is steamrolling their way towards being as much of a monopoly in Wisconsin as possible. The idea of meaningful change is simply not true. From making employees defend ridiculous rates to defending the company as they take unneeded social stances, you will find yourself defending Summit Credit Union far more than they will defend you. The Senior Management is like the days of the banks “good old boys/girls club”. Speaking out is punishable and will result in being blacklisted from future opportunities. This has resulted in a stagnant culture that relies on old values versus enhancing the Credit Union movement. You will find yourself driving all over the state to attend mandatory Senior Management Updates where people making so much more money than you ever will telling you about how great it is to be part of the organization. Time away from family, limited paid time off, no sick leave and benefits that continue to dwindle all to benefit the bottom line. Employee Resource Groups continue to have their budgets slashed while the CEO pay continues to rise. Speaking of which, public information from Summit Credit Union’s 990 from show Kim Sponem taking in over $2.1 million dollars. Other Senior Management are reported on this tax document as making $700,000 or more a year. This is while Tellers make $15.00 an hour and other professional Bankers make $30.00 an hour. The reality is Summit Credit Union loves to “talk the talk” but when it comes to employees it trips over its’ own feet. Culturally, Summit Credit Union has become too big to really care. They only worry about the health of the organization and not about the employees that make it what it is. They hit all the buzzwords, but fail to actually live what they want the public perception to believe they do. A great example is of competitors eliminating fees like NSF Fees and Overdrafts. Summit Credit Union chooses not to do so due to the inconceivable amount of income they make from this practice which hurts low income portions of our community the most. This is truly all you need to know about the reality of working at this company. Executives make people uncomfortable including, in my experience, using language and terminology not fit for today’s workplace. Fear and scare tactics are like Well Fargo of old. In fact, you might be better working for a national bank than this particular credit union. Human Resources is a nightmare. People making extremely questionable decisions while also not advocating to protect employees. It’s the same as every business that has grown too large, they only care about protecting the business and not the employees. One HR employee consistently misgenders people and doesn’t seem to understand even the basic concepts of how to handle complaints. If you dare to complain, your complaints will go unanswered and no rational research will be done. You will become an outsider for daring to stand up for what is right. Given the amount of competition breathing down Summit Credit Union’s neck, I fully expect that they will find themselves loosing market share quickly. Long story short, if you read off all this, I applaud you because you are doing your due diligence. Take it from my opinion shared here, you are far better off avoiding giving your talent, your passion and your time to an organization that isn’t this big and isn’t run by people who only care about how much money they can earn without being questioned by employees or the public. Do not work here.