Does Summit Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Summit Credit Union employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Summit Credit Union. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Summit Credit Union?

66% of Summit Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Summit Credit Union 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Summit Credit Union?

Senior Universal Banker (25) , Universal Banker (25) , Bank Teller (10) , Teller (8) , Branch Manager (7) , Mortgage Loan Officer (5) , Call Center Manager (3) , Information Technology (3) , Member Service Teller (3) , Business Credit Analyst (2) , Contact Center Representative (2) , IT Intern (2) , Lending (2) , Lending Advisor (2) , Manager (2)

What are the pros of working at Summit Credit Union according to real employee reviews?

"The benefits were great and probably the hardest part to leave." ((in 44 reviews)); "People are nice that you work with and company does provide some fun events/rewards for employees." ((in 12 reviews)); "Great Coworkers" ((in 8 reviews)); "Great culture focused on helping our members!" ((in 8 reviews)); "401k match, bonuses, and PTO" ((in 6 reviews))

What are the cons of working at Summit Credit Union according to real employee reviews?

"Poor management and and no life balance even though they promote that that is important to the company." ((in 16 reviews)); "Low pay or at less lowball employees" ((in 14 reviews)); "bad manager to have above you" ((in 11 reviews)); "Sales oriented, and upper management was clicky.. lots of travel for training" ((in 10 reviews)); "Senior management and branch management pretty unsupportive across the board" ((in 4 reviews))

What are employees saying about Summit Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Summit Credit Union layoffs and their outlook for job security at Summit Credit Union in 2026.

What are the top reviewed Summit Credit Union locations?

Madison , Cottage Grove , Milwaukee , Sun Prairie , Franklin , Waukesha , West Bend , Fitchburg , Portage , Cedarburg , Hales Corners , New Berlin , Oconomowoc , Pewaukee , Greensboro , Madison , Yellowstone

Summit Credit Union reviews

3.8

66% would recommend to a friend

(208 total reviews)

Kim Sponem

75% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (208 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Summit Credit Union has an employee rating of 3.8 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Summit Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

208 reviews

5.0

May 18, 2026

Great benefits and culture, but pay is mid-tier

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Medical Insurance is top tier. Low deductible and price of insurance per check is low cost. 401k match 5% after 120 days and fully vested after 2 years. Profit sharing seems very good. Eye and Dental insurance is very inexpensive. Great training programs and great culture. Very friendly people. Flexible hours. Hybrid work too.

Cons

Overall pay is mid-tier. Not as good as UWCU but not as bad as other credit unions. Have to be in role for longer period of time 6-12 months before being able to successfully promote.

Summit Credit Union Response

3w

Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. Your overall well-being is incredibly important to us, and we are committed to offering a comprehensive total rewards package that provides for the needs of you and your family as you progress through the phases of your life. Your comments are appreciated, and we look forward to continuing this journey together.

3.0

Apr 21, 2026

You really have to like people to do this job

Member service teller

Recommend

CEO approval

Business Outlook

Pros

Pay, Semi-flexible schedule, received bonuses

Cons

Micro managing, long hours, pay was only okay, constantly having to explain tech/tech changes to members, being the front line to public about upper management's poor decisions and policies.

Summit Credit Union Response

3w

Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We regret that this was not your experience. Your feedback is important to us as it helps identify ways we can improve our employees’ experience. We wish you all the best in your future endeavors.

5.0

Apr 20, 2026

Great pay and career opportunities, but high pressure on goals

Senior universal banker

Recommend

CEO approval

Business Outlook

Pros

Good pay, career opportunities, and encouraging development

Cons

Goals can be really big focus on loan amount orogination

Summit Credit Union Response

3w

Thank you for sharing your feedback. Our goal is to create a supportive and fulfilling work environment where our team members can build their careers while making a positive impact on our members and communities. We will review your feedback carefully to identify areas for improvement and we remain committed to continually improving the experience our employees have with Summit. If you are open to discussing your thoughts in more detail, we would appreciate the opportunity to learn from your experience. Your comments are appreciated, and we look forward to continuing this journey together.

Viewing 7 - 9 of 208 Reviews

Jobs at Summit Credit Union

Member Service Teller

Member Service Teller

Milwaukee, WI

View job

Peak Member Service Teller (15-19 hours)

Stoughton, WI

View job

Peak Member Service Teller (15-19 hours)

Cedarburg, WI

View job