Pros
Good pay, good benefits. Have made good friends through organization but the one thing we have in common is that we're ready to go.
Cons
Puts on a front of putting members first when it is clear that they are money hungry and will do whatever/promote whoever as long as it makes them a profit Employees required to do more than they are required with no additional compensation Branches short staffed, or staffed by improperly trained tellers/lenders or people with strict availability makes the days so hard to staff efficiently Senior management decided on PTMS in all lobbys with no employee input. Front facing staff taking all the heat because members are clearly not happy with change. If you are a universal banker you are basically going to be sitting at the front desk and getting barked at by members because you're not allowed to do a transaction for them all while your branch manager expects you to find opportunities to lend without having anyone to fill your spot at the front desk. Basically universal banker = glorified teller with no additional pay and seldom opportunity to lend. Rarely promote from within, so if they say that they are, it is all lies. A majority of new branch managers are hired from retail jobs, or other banks who are not truly aligned with "credit union" mission Will downgrade your pay if you switch to other departments Only way to get a raise, or see any change is if you transfer branches (you might get lucky enough to be managed by someone who cares and has been in the role long enough) or if you threaten to quit