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      Summit Credit Union

      Engaged Employer

      Summit Credit Union reviews

      3.8

      66% would recommend to a friend

      (208 total reviews)

      Kim Sponem

      75% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Summit Credit Union has an employee rating of 3.8 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Summit Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      208 reviews
      5.0
      Aug 12, 2019

      Progressive, fast-paced, learning environment with great visionary leadership.

      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership is not your traditional “bank-like” people, which makes this organization great to work for. They value new ideas to the point where the CEO meets with managers to take on big projects that can change how banking is done. VPs are very knowledgeable and take a genuine, mission-based approach to sales and service. Managers go through extensive training on HR, Sales Coaching, and relationship building.

      Cons

      Staffing can be a challenge, some branches run lean.

      1.0
      Jun 6, 2019

      Overworked and Degraded

      Teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Promotes wellness through gym and emails

      Cons

      If you want mental health problems work at Summit. They will work you into the ground and when you cant do it anymore they will try to make you resign. They pay less than other credit unions in the area for 5x the work. Their recognition is only sales based. If you don't make them money they will undermine your success. You cant even go to HR because they keep a bias. This place is all sales. They product push so much members get mad if you ask, because everyone is asking them repeatedly. Goals are high and they never get better. They pay less for back office jobs. Its thankless, stressful and you will count down every moment until you can leave for the day. Before you know it you've wished 4 years of your life away. Their hours are terrible. 7:15 to 6:15 is unacceptable, but it happens frequently. You don't get a say in the matter either. You will leave this place ragged and tired, full of misery and anxiety. DONT WORK HERE!

      4.0
      Jun 6, 2019

      Things need some fixing, go back to your values!!

      Lending
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits including 401k match, health, vacation time. Senior management seems amazing,love values/mission statements

      Cons

      Branch management-VERY inconsistent in their training & low expectations for them, when problems nothing’s addressed, company heavy handed in employees but not when it comes to managers. Values not upheld like in the past, seeming to lose Credit Union difference becoming more like bank i.e. more sales focused less people focused. HR is not for staff but for management. Inconsistent promotions-not deserved but need to fill role, but doesn’t promote when deserving. (Many examples of this-example of inconsistency) IT-hire more people and get more prevalent.

      Viewing 163 - 165 of 208 Reviews
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      ReviewsSummit Credit Union reviews

      Glassdoor has 213 Summit Credit Union reviews submitted anonymously by Summit Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Summit Credit Union is right for you.