Is SunPower a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at SunPower have rated their employer with 4.0 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of SunPower employees being 3.4 out of 5 stars. Search open Technical Support Engineer Jobs at SunPower now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at SunPower .

Does SunPower pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at SunPower with 4.4 out of 5 stars based on 15 anonymously submitted employee reviews. This is 22.8% better than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at SunPower.

What are the top reviewed jobs at SunPower?

Project Coordinator (33) , Project Manager (30) , Manager (26) , Design Engineer (22) , Engineer (22) , Director (18) , Energy Consultant (16) , Technical Support Engineer (15) , Analyst (13) , Sales (13) , Solar Advisor (11) , Intern (10) , Program Manager (10) , Project Design Engineer (10) , Software Engineer (10)

What are the pros of working at SunPower according to real employee reviews?

"People are great but very stressed" ((in 101 reviews)); "Benefits are great, used to be as much OT as you could stomach, but the only way to make money here is now Gone" ((in 73 reviews)); "Good salary and set up" ((in 33 reviews)); "Work life balance was good" ((in 31 reviews)); "TONS of opportunity and growth potential, benefits are awesome, work from home, create your own schedule" ((in 21 reviews))

What are the cons of working at SunPower according to real employee reviews?

"Poor management, not as good prospects as its competitors, sales" ((in 55 reviews)); "Frequent layoffs and job instability" ((in 37 reviews)); "there is so much noise in the system that is compounded by management creating more noise (e.g. annual restructurings) and no leadership through bad times." ((in 25 reviews)); "Upper management was always indecisive, no clear direction, and seemed very disorganized." ((in 14 reviews)); "incompetent and immoral leaders no training for employees 5x layoff fake culture overworked." ((in 13 reviews))

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SunPower

SunPower Technical Support Engineer reviews

4.0

35% would recommend to a friend

(15 total reviews)

Peter Faricy

58% approve of CEO

97% positive business outlook

Ratings by category

4.4

Compensation and benefits

4.2

Culture & values

4.2

Diversity & inclusion

4.0

Work/Life balance

4.0

Career opportunities

3.8

Senior management

Technical Support Engineer employees have rated SunPower with 4.0 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. SunPower is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15 reviews

4.0

Mar 29, 2023

Good company and benefits

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Fair pay and benefits Continuous learning

Cons

Nothing much, sometimes though, workload

SunPower Response

Thank you for your review and recognition of our culture of continuous learning! We love supporting the career development of our employees.

4.0

Jan 29, 2023

Good company

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

-You will have a background in Solar Energy and electrical devices which I think is useful when doing electrical stuff at your own home as well

Cons

-Challenging but overall a good company if you want to continuously learn about the Solar Energy industry

SunPower Response

Thank you for your review and recognition of the technical knowledge gained while working for SunPower. Our learning and development opportunities are a key part of our employee experience and we are thrilled you took advantage of them.

1.0

Dec 15, 2022

Stay Away

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Work from home. That’s all.

Cons

This company is a joke. Leadership received absolutely no training, they can only help with time card issues. Actual questions? They have no idea. Recruiter lied about bonus structure. I was told there would be two annual bonuses. There were none. There is no company culture to speak of. I haven’t even talked to over half my team. The system is terrible and IT is worse. I needed a new headset and instead of replacing it they have advised me to essentially yell into my laptop mic.

SunPower Response

Thank you for you review and candid feedback. I would encourage you to contact us directly through HR to review your concerns. We do have an annual bonus program, and we work hard to keep teams connected in this remote environment. We wish you the best of luck.

Viewing 10 - 12 of 15 Reviews

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SunPower Technical Support Engineer reviews

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