Sunbelt Rentals reviews

3.4

63% would recommend to a friend

(1,503 total reviews)
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Brendan Horgan

76% approve of CEO

59% positive business outlook

Sunbelt Rentals has an employee rating of 3.4 out of 5 stars, based on 1,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sunbelt Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jun 16, 2020

It's all about the bottom line

Recommend
CEO approval
Business Outlook

Pros

steady employment and ok benefits. great IT and internal crm & sales pro apps

Cons

profit share & commission plans are pathetic compared to what they used to be - both are now "fine tuned" to ensure your overall pay will fit nicely into a specific range that is predetermined. the days of a "barn burner" profit share or commission check are long gone. if you make too much money, you will negate their all important monthly "fall through". they no longer value building customer relationships and are more concerned with the info you log into the CRM. you can be a top revenue performer but if you don't log in the customer information that you worked to learn, you're considered to be not doing your job. they would rather pay several mediocre performers on the cheap than pay one highly compensated top performer - that goes for branch mgrs & sales reps some serious micro management on the RVP level. branch mgrs can no longer make major decisions without approval of the district mgr who has to ask the rvp. There is one RVP that is condescending and rude to the branch mgrs and sales team. not much room for advancement if you're not in the click have to rotate filling in on saturdays. they refuse to close some stores on saturdays despite it being the dead of winter and absolutely zero business. afraid to miss that carpet extractor rental

2.0
Jun 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Money, health benefits, sleep at home every night

Cons

long hours, management at store level and senior level make rules up as they go, salesman and management follow you around and take pictures and use them against you. constant threats of write ups for everything. they preach safety, till deliveries are not being made at overlapped irrationally planned times by salesmen and dispatch then they want you to break protocol to get the job done, but beware if something happens they will deny deny deny and write you up.

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Sunbelt Rentals Response
5y
We regret to hear that you had such a negative experience while part of our team. We do work hard to make it happen for our customers, but it should never be the intent to do so by breaking our own rules. We hope you’ll consider contacting our HR Helpline at 866-573-6246 or via e-mail to humanresources@sunbeltrentals.com to provide additional information so that we can investigate these concerns on your behalf.
Viewing 1129 - 1131 of 1,503 Reviews

Glassdoor has 1,537 Sunbelt Rentals reviews submitted anonymously by Sunbelt Rentals employees. Read employee reviews and ratings on Glassdoor to decide if Sunbelt Rentals is right for you.