Can experience long hour workdays and, due to the nature of the Climate Control Division, 'YES' we are a division that deals in the EMERGENCY business. I see many negative reviews from former (and even current employees) but PLEASE PEOPLE...know what you've signed up for. I'm a Sales Engineer and even last night I was out of technicians who could respond to an I/T Server from that lost A/C...We had to respond. I arrived after surveying the incident as I'm trained for, went to the branch, loaded the A/C, delivered and assisted the customer in installing. I will be going out there again at 10am to probably rent more a/c as the situation is even more dire. That's WHAT WE DO! Only other CON would be, although we have some great I/T Infrastructure, the HelpDesk at times can take a bit too long to get some issues resolved. Lastly, and probably the most important, is I really thing the training (in my division at least) should be improved.