Is Sunstates Security a good company to work for?

Sunstates Security has an overall rating of 4.2 out of 5, based on over 746 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 83% of employees would recommend working at Sunstates Security to a friend and 80% have a positive outlook for the business. The best reviews about Sunstates Security have been left by employees working as Regional Manager , Operations Manager and Supervisor .

Does Sunstates Security pay their employees well?

According to anonymously submitted Glassdoor reviews, Sunstates Security employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sunstates Security. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sunstates Security?

83% of Sunstates Security employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sunstates Security 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sunstates Security?

Security Officer (185) , Operations Manager (44) , Security Guard (44) , Site Supervisor (30) , Account Manager (25) , Regional Manager (25) , Unarmed Security Officer (17) , Manager (16) , Site Manager (15) , Armed Security Officer (13) , Supervisor (13) , Business Development Manager (8) , Security Supervisor (7) , Unarmed Security Guard (7) , Security Officer - Site Supervisor (6)

What are the pros of working at Sunstates Security according to real employee reviews?

"Good pay and close from home" ((in 56 reviews)); "management is great" ((in 51 reviews)); "Great benefits and laid back." ((in 40 reviews)); "The Managers care about their employees." ((in 21 reviews)); "they really care about their employees" ((in 19 reviews))

What are the cons of working at Sunstates Security according to real employee reviews?

"Pay could be a bit higher but it can be balanced out with optional overtime" ((in 6 reviews)); "They expect you to always be at work even on your off days and there are no pay increases" ((in 5 reviews)); "Communication is almost non existent, politics and favoritism is rampant." ((in 3 reviews)); "Hard to take time off, Mangers are a pest sometimes, 1st is only available for supervisors." ((in 3 reviews))

What are the top reviewed Sunstates Security locations?

Raleigh , Charlotte , Savannah , Greensboro , Dallas , Houston , Cincinnati , Atlanta , Nashville , Orlando , Winston-Salem , Newark , Roanoke , New York , Phoenix , Durham , El Paso , Ontario , Portland , Fort Lauderdale , Fort Mill , Austin , San Antonio , Dover , Salt Lake City , Albuquerque , Maxton , Fort Worth , Indianapolis , Peoria

Sunstates Security reviews

4.2

83% would recommend to a friend

(731 total reviews)

Denis Kelly

88% approve of CEO

80% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (731 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sunstates Security has an employee rating of 4.2 out of 5 stars, based on 731 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sunstates Security employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

731 reviews

5.0

Aug 24, 2025

Fantastic company to work for!

Senior operations manager

Recommend

CEO approval

Business Outlook

Pros

SunStates truly shines as an exceptional company to work with, thanks to its standout qualities in support, collaboration, caring, and communication. The support system at SunStates is top-notch, with a team always ready to assist and provide guidance, ensuring employees and clients feel valued and empowered. The caring culture is evident in their genuine commitment to employee well-being and client satisfaction, creating a warm and inclusive environment. Communication is clear, transparent, and consistent, making interactions smooth and efficient. Overall, SunStates delivers an outstanding experience, blending professionalism with a human touch that sets them apart. Highly recommended!

Cons

The primary downside to SunStates is its medical benefits package, which is disappointingly limited.

Sunstates Security Response

10mo

Thanks for leaving a review. Your comments and concerns have been shared with the management team. We appreciate your Feedback.

5.0

Aug 18, 2025

Life in Security

Site lead

Recommend

CEO approval

Business Outlook

Pros

Sunstates Security offers a leadership program for employees who possess the desire to build within the company, obtain leadership skills, and challenge themselves. They offer training for all newcomers to reach the security officer qualifications and assist with becoming first aid certified. The company is honest about wages and the pay rates are fair, site to site. Employees can earn Appreciation cards for going above and beyond. These cards can be exchanged for well-designed items that useful to have. Each site works to ensure employees are not overworked. Sunstates offers different types of hours depending on someone’s needs. The best aspect working in the Security field, is meeting individuals from all backgrounds. Not only will new employees get to connect with interesting coworkers, but each site has amazing clients that create a phenomenal work day.

Cons

The day is either fast or slow depending on what's happening.

Sunstates Security Response

10mo

Thanks for leaving a review. Your comments and concerns have been shared with the management team. We appreciate your Feedback.

5.0

Aug 18, 2025

New Employee

National account manager

Recommend

CEO approval

Business Outlook

Pros

Welcoming and inviting to new hires.

Cons

The amount of information that needs to be taken in is overwhelming. I know this will come with time, but not fast enough for me to keep up at the onset.

Sunstates Security Response

10mo

Thanks for leaving a review. Your comments and concerns have been shared with the management team. We appreciate your Feedback.

Viewing 58 - 60 of 731 Reviews

Jobs at Sunstates Security

FLEX Security Officers - Full Time - $18/hr

Security Site Supervisor Stanley, NC $18.50/hr

Client Service Manager

Client Service Manager

Flex Utility Officers $19.75/hr