Sunstates Security reviews

4.2

83% would recommend to a friend

(731 total reviews)
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Denis Kelly

88% approve of CEO

80% positive business outlook

Sunstates Security has an employee rating of 4.2 out of 5 stars, based on 731 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sunstates Security employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

731 reviews
5.0
Nov 7, 2016
Recommend
CEO approval
Business Outlook

Pros

During my time with Sunstates Security, I've noticed that management does an excellent job of finding the best candidates and providing a positive and professional atmosphere for the officers. Sunstates is a great company to start and finish a security career. The level of training that this company provides is top notch compared to other security companies I have worked for. There are ample opportunities for promotions and your hard work does not go unnoticed. Sunstates Security believes in their officers and wants to promote internally so that the business can grow organically. I admire the honesty and Integrity that this company shows it's employees and clients and I aspire to go far within this organization as it continues it's vision of success.

Cons

I have no cons for sunstates security

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Sunstates Security Response
9y
Thank you for your genuine feedback. We value the time you took to provide us with a review. Our management team will receive your feedback. Thanks again!
4.0
Nov 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Sunstates is an above average security contractor. From my experience, management offered a good level of support and training. Sunstates utilizes an online system similar to Moodle that provides you with online training. This is nice because you can do it from home. I'll say that co-workers are a pro for a few reasons. First, most of the officers and supervisors I worked with are legit nice people and generally care about what is happening around them. The folks that are not could end up being a source of amusement for you. Trust me on this, some of the cats I worked with were good to have around just for a laugh. I'd have to say that no one I worked with was malicious, the worst thing you might see is an officer who is just straight up lazy and you have to pick up their slack. Annoying but not terrible. If you are dependable and at least semi professional, you will get noticed by management. This is good because they are more likely to promote those that have appeared on the "Good radar" so to speak. So the fact that management pays attention to the good and the bad is refreshing. The pay is not great but when you compare it to the rest of the security industry, it's above average. I worked with two clients in the Wilmington NC area and at both client locations the pay was well above any other security job. Most in Wilmington pay $8-$8.50. I saw one for minimum wage once. Easy, no hassle access to uniforms and equipment. You need a shirt? Here you go, no questions asked. Need a coat? Got you covered. You have to pay a deposit when you start. I think it was $250 and they don't take it all at once. They take it $25 per check until you are paid. Uniforms and equipment were constantly flowing in from the home office to our site and we never were charged more than that base deposit. When I ended my employment, I returned my stuff and the $250 was returned to me in no time. I didn't even have to ask for it. Training was fun. No, seriously, it actually was enjoyable. I learned a lot and the trainer had a good time with it. Only bad thing is I had to drive from Wilmington to Raleigh for a 2 day training. luckily my dad lives in the area so I crashed with him. Good tech. The site I was at had a good tech setup; smartphones to do your patrol checkins, 2-way radio features, all that good stuff. We also had two 4 D cell mag lites in case we had to tune someone up outside at night. Don't ask, Wilmington is crazy at 3am. The good news is when a drunk college frat boy sees you in uniform with a 4 cell mag lite, they normally turn the other way. The uniform sunstates uses looks just enough like a cop's uniform to fool idiots and drunks.

Cons

Training in another city. As I mentioned above, I crashed with my dad. Not everyone has that luxury though. So going for a 2 day training session in another city and getting a hotel room for a $10 an hour job is kind of a bummer. The Client is a con. The pay for the site is based on what the client will pay. News flash; clients hate paying anything. There were times at the site were I felt as though the guards were there to take blame for things the actual client employees did. Not going to mention specifics, but the good news is management will often (not always) have your back.

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Sunstates Security Response
9y
Your review is quite thorough. We value the time you took and will share your feedback with our management team.
5.0
Oct 17, 2016
Recommend
CEO approval
Business Outlook

Pros

I have been with the company for 5 months and have had nothing but positive experiences. On my first day, I went from a flex officer to a full time officer. Overtime has never been a problem because it is always there for those who want it. All you have to do is take the overtime when it's offered and you will keep getting calls for extra hours. If you put forth effort and do your job, you can move up in the company. I talked to my Operations Manager (Arielle Kinney) and told her that I want to advance in the company. Right away, she started giving me ideas about what I needed to do to make that happen. And, she checks on my progress every month. There are opportunities to move up in the company, one just has to take advantage of them. Sunstates recognizes officers in the Lancer, which is their newspaper. This goes a long way toward letting officers know that they are appreciated. The Lancer is also another form of communication where one can keep up with what is happening within the company. People complain about the pay, but it is on target with the industry. Some sites pay above the average. It depends on the client which is also an industry standard. As far as communication, the Charlotte Office is always in contact with their officers. I have always gotten answers to my questions within 24 hours. And, my Operations Manager goes above and beyond to make sure officers have what they need to do their jobs.

Cons

I have had only positive experiences during my time with the company. There are no cons that I can think of.

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Sunstates Security Response
9y
Thank you for your review. We value the time you took to provide Sunstates with such a comprehensive overview of your work experience. We value your feedback and will share your feedback with our management team. We really do care about and value all of our employees.
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Glassdoor has 746 Sunstates Security reviews submitted anonymously by Sunstates Security employees. Read employee reviews and ratings on Glassdoor to decide if Sunstates Security is right for you.