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Support.com Remote Service Technician (RST) reviews

2.5

31% would recommend to a friend

(180 total reviews)
avatar

Lance Rosenzweig

66% approve of CEO

26% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.2

Work/Life balance

2.1

Culture & values

2.0

Career opportunities

1.9

Senior management

1.8

Compensation and benefits

Remote Service Technician (RST) employees have rated Support.com with 2.5 out of 5 stars, based on 180 company reviews on Glassdoor. This indicates that most Remote Service Technician (RST) professionals have an average working experience there. Support.com is rated 35% below average by Remote Service Technician (RST) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

180 reviews
1.0
Jun 20, 2023

Don't do it

Remote support tech rst
Recommend
CEO approval
Business Outlook

Pros

If you absolutely can't find any other job... well not ever then. They will hire anyone, people rage quit faster than they can hire people.

Cons

After 35 years in the working world I would say hands down it was the worst experience of any company I been associated with. After five years and 50,000 calls... don't expect a raise. You will be micromanaged every minute you work. And expect a review with your stupervisor every week to criticize everything you said on every call. Have a big tolerance for being criticized.

Viewing 4 - 6 of 180 Reviews
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Glassdoor has 1,268 Support.com reviews submitted anonymously by Support.com employees. Read employee reviews and ratings on Glassdoor to decide if Support.com is right for you.