although the people skills are strong, it sometimes seems like the technical skills are a bit lacking . a ton of engineering design(that's seriously not that hard to do) is outsourced, there's very little awareness of technology capabilities within the associates, meetings are more talking about re-training people rather than looking at vision systems and automation,..etc. i think this mindset is slightly derived from what i call, "blind conservatism". we developed a conservative mindset primarily from the strong quality ethics of our products but when you take that mindset to all aspects of the company, you begin to fail embracing change, and therefore, fail to embrace technological advancements. Darwin said you fail to adapt, you fail to survive. you dont have to be a genius to figure out that the most effective way to manufactuer a product for less is by using technology to automate your process. I think we're getting there slowly but not at the level of the dot com or silicon valley companies, those guys are on top of their game with technology awareness