Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,680 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"great team and fun costumers" ((in 88 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 85 reviews)); "Their benefits are great!" ((in 78 reviews)); "Work with supportive and friendly colleagues" ((in 58 reviews)); "There is a good training and on" ((in 50 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 118 reviews)); "low pay and forced to do things not in your pay grade" ((in 103 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 65 reviews)); "poor upper management and pressured to bombard clients" ((in 57 reviews)); "The company has person sales goals and a competitive environment but there is no commission." ((in 46 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(300 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (300 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

300 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Aug 26, 2024

Satisfied

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good pay for part time workers Lovely manager and coworkers Overal satisfaction

Cons

No chairs and no sitting except breaks Little rewards for sales

Swarovski Response

1y

Thank you for taking the time to leave a review. We very much appreciate it. Our management will be thrilled to read your thoughts! One of our top priorities is to continue enhancing our employee experience. There is an equal understanding between employee and management that day-to-day operations may face issues and challenges, but if the team that navigates those is well-positioned to do so, then those challenges will always turn into learnings and opportunities, so close to our heart and our culture. We are happy you have inspiring managers at Swarovski. At the same time we are sorry to hear you feel the variable pay structure is not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our bonus structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share.

3.0

Aug 5, 2024

not too bad for a college grad

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

flexible hours, I became the assistant manager while I was in college, I would say for a college student it is really not bad at all for $20 an hour. Pay was average, and you get to have that experience

Cons

They ask a lot from you, a lot of sales pressure coming from the top, conversion is a huge thing and most of the time customers are just looking but they want a lot more for the amount they pay you.

Swarovski Response

1y

Thank you for taking the time to leave a review. We very much appreciate it. Our management will be thrilled to read your thoughts! One of our top priorities is to continue enhancing our employee experience. There is an equal understanding between employee and management that day-to-day operations may face issues and challenges, but if the team that navigates those is well-positioned to do so, then those challenges will always turn into learnings and opportunities, so close to our heart and our culture. We are looking forward to welcoming you in our stores again - as a colleague or as a customer. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/

2.0

Aug 2, 2024

Eh

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Good community Fun people Good discount

Cons

Not enough pay Not fair bonus system/commission system No commission until the store hits goal No incentives for great work Selling more doesnt matter bc the manager will get most of the bonus anyway

Swarovski Response

1y

Thank you for taking the time to leave a review. We are very sorry to hear you felt the variable pay structure was not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our bonus structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

Viewing 40 - 42 of 300 Reviews

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Swarovski reviews

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Reviews about "Compensation"

Satisfied

not too bad for a college grad

Eh

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