Swarovski reviews

3.4

56% would recommend to a friend

(299 total reviews)
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Alexis Nasard

68% approve of CEO

49% positive business outlook

Reviews by job title

299 reviews

Reviews about "Compensation"

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2.0
Oct 12, 2023

Not really luxury

Recommend
CEO approval
Business Outlook

Pros

The product , and SOME of the people you meet

Cons

Lots of responsibility for little pay. They always use the term growth mindset, but never seem to have it when it comes to their employees. They make you use your personal phone to text client in order to gain sales as it is a requirement. a raise you’ll never get it even though corporate got theirs. They expect minimum wage keyholders to know the business and run the business. District managers never seem to care about their team only when their boss is breathing down their neck. Favorites are a thing as if we were in high school. Don’t apply if you’re not ready to breath eat and crap Swarovski.

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Swarovski Response
2y
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. We are very sorry to hear you felt the pay was not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally.
1.0
Oct 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Fun product and trendy designs, although overpriced

Cons

Stores understaffed and overworked, bonus plan is lackluster

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Swarovski Response
2y
Thank you for bringing this to our attention. We’re sorry for your experiences, and we will strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. As for your concerns, we want to ensure you they will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. If you have any further concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. Once again, thank you for your feedback and wish you much success in your career with Swarovski.
4.0
Sep 1, 2023

Good

Recommend
CEO approval
Business Outlook

Pros

Great in-depth training Great staff discount and bonus scheme Great company culture and values Diversity and inclusion oriented brand

Cons

Can be very busy and stressful environment to work in and very little space given to staff

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Swarovski Response
2y
Thank you for taking the time to leave a review. We always aim to deliver a great experience, and we are disappointed when we don’t meet expectations. As for your concerns, we want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they belong. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued.
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