Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,681 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (187) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"great team and fun costumers" ((in 92 reviews)); "Their benefits are great!" ((in 92 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 88 reviews)); "Nice colleagues thats it nothing else" ((in 60 reviews)); "supportive environment and good training" ((in 47 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 114 reviews)); "low pay and forced to do things not in your pay grade" ((in 100 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 66 reviews)); "poor upper management and pressured to bombard clients" ((in 57 reviews)); "Low salary compared to industry average" ((in 43 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(148 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

148 reviews

Reviews about "Culture"

Return to all reviews

5.0

Jun 17, 2015

Employer of Choice

Store manager

Recommend

CEO approval

Business Outlook

Pros

I have worked for 8 major retailers in my career, none of which treated their employees with as much respect as Swarovski. This company truly values it's employees. I have ample vacation time, and I have never been denied time off. Yes they have high expectations, but they also compensate you and treat you like gold. I've met and worked with some of my best friends at this company. Swarovski hires people with integrity.

Cons

The grass is not greener on the other side. A lot of the complaints I have read about Swarovski on this website are either common issues one will find in every company, or they were extremely store specific about one bad manager.

5.0

Jun 12, 2015

Incredible Employee Focus!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Family owned business with over 120 years of success! Incredible focus on employee engagement and enablement with a true desire to help employees be successful.

Cons

None significant enough to be mentioned.

1.0

May 27, 2015

Unprofessional upper management

Full time brand ambassador

Recommend

CEO approval

Business Outlook

Pros

Beautiful product is what got me to apply and fun clients is what keep me there so long.

Cons

Not genuine, district manager will say what ever to get you in the door with promises of moving up within the company. Very caty work place, store manager unprofessional heard her many times through out working there talk poorly gossiping of personal manners of different employees then was told if repeated they would deny the whole thing. Pay is not what it should be for the amount of responsibility given they ask for alot with very little pay and annual raises are a complete joke they will give you .10 cents( if you're lucky) for being a top seller and treat you as if you should be so grateful for that. reviews are a joke i was told that i was the best at a certain area that to keep up the good work but she wasnt allowed to give me the top score in that area because no one is allowed to have that????

Viewing 133 - 135 of 148 Reviews

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Swarovski

Swarovski reviews

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Employer of Choice

Incredible Employee Focus!

Unprofessional upper management

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