Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,681 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (187) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 89 reviews)); "Their benefits are great!" ((in 86 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 85 reviews)); "Work with supportive and friendly colleagues" ((in 58 reviews)); "There is a good training and on" ((in 56 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 112 reviews)); "low pay and forced to do things not in your pay grade" ((in 101 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 66 reviews)); "poor upper management and pressured to bombard clients" ((in 57 reviews)); "Low salary than competitors Negligible sales commission" ((in 46 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(1,945 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Apr 10, 2025

Gain lots of experience

Team supervisor

Recommend

CEO approval

Business Outlook

Pros

store commission not individual flexible schedule

Cons

growth opportunity less than 30 hours a week

Swarovski Response

1y

Thanks for taking a moment to share your experience. Glad to hear you’ve benefited from the team environment and flexibility. We appreciate your feedback and will ensure it’s passed along to the relevant teams. Wishing you all the best in your continued role.

5.0

Apr 9, 2025

Great company culture

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Frequent dining outside as a team; excellent company environment; on Christmas day, everyone receive a well-prepared gift from an unknown team member (secret Santa game), you can meet many friends there.

Cons

If you don't make sales, you will feel guilty without manager blaming you.

Swarovski Response

1y

It’s great to hear how much you’re enjoying the team spirit and company culture — from shared meals to thoughtful traditions like Secret Santa. That kind of environment makes a real difference. We also appreciate your honest feedback around the sales experience. We'll be sure to pass it along. Wishing you continued enjoyment in your role at Swarovski.

5.0

Apr 8, 2025

swarovski

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

great work culture and amazing training for staff

Cons

sometimes understaffed and long working hours

Swarovski Response

1y

It’s great to hear that you’re enjoying the work culture and found the training valuable — both are things we strive to deliver consistently. We appreciate your note on staffing and scheduling and will ensure your feedback is shared. Wishing you continued success in your role at Swarovski.

Viewing 151 - 153 of 1,945 Reviews

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