Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,681 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (187) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 89 reviews)); "Their benefits are great!" ((in 86 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 85 reviews)); "Work with supportive and friendly colleagues" ((in 58 reviews)); "There is a good training and on" ((in 56 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 112 reviews)); "low pay and forced to do things not in your pay grade" ((in 101 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 66 reviews)); "poor upper management and pressured to bombard clients" ((in 57 reviews)); "Low salary than competitors Negligible sales commission" ((in 46 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(1,945 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Mar 12, 2025

I’m just doing this to look up another company

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits , health, dental,and vision. Gym reimbursement, educational reimbursement and lots more. Fair targets to hit budget

Cons

Company is unorganized, a little old school with their technology , unreasonable, have to “yes dear” upper management etc

Swarovski Response

1y

Appreciate you taking the time to reflect on your experience. It’s great to hear that you valued the benefits package — including health, wellness, and educational support — and that the expectations around performance felt fair and achievable. We recognize that no workplace is without challenges, and we appreciate you sharing your perspective on areas that could be improved. Wishing you success wherever your next steps take you.

3.0

Mar 5, 2025

Very Cliquey and Unforgiving

Sales associate

Recommend

CEO approval

Business Outlook

Pros

pretty easy to sell and there are reasonable sales targets to meet

Cons

if you make a mistake they will literally hold it against you forever, you are not recognized at all for your work even if you exceed expectations, and there is a very very cliquey culture there.

Swarovski Response

1y

Thank you for sharing your thoughts. We’re glad to hear you found the sales goals reasonable and the role manageable. We're sorry to hear that other parts of your experience didn’t reflect the kind of environment we aim to create. We take this kind of feedback seriously and would welcome the opportunity to learn more. If you're willing, please reach out to us at corporatehr.communication@swarovski.com. Wishing you all the best moving forward.

3.0

Feb 23, 2025

Swarovski

Sales/service associate keyhlder

Recommend

CEO approval

Business Outlook

Pros

Good discount Bonus and commission

Cons

Lack of organisation Sometimes lone working

Swarovski Response

1y

Appreciate you sharing your experience. It’s great to hear that you value the employee discount and incentive opportunities. Thanks as well for your feedback — we’ll be sure to pass it on to the relevant teams. Wishing you continued success in your role.

Viewing 163 - 165 of 1,945 Reviews

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Swarovski

Swarovski reviews

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I’m just doing this to look up another company

Very Cliquey and Unforgiving

Swarovski

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