Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,680 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 93 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 91 reviews)); "Their benefits are great!" ((in 85 reviews)); "Work with supportive and friendly colleagues" ((in 61 reviews)); "There is a good training and on" ((in 55 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 114 reviews)); "low pay and forced to do things not in your pay grade" ((in 101 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 65 reviews)); "poor upper management and pressured to bombard clients" ((in 56 reviews)); "Low salary and a lot of work" ((in 45 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(1,945 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

May 17, 2015

communications specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great start-up for entering luxury goods industry, learn a lot.

Cons

work over-time, stressful, many events on weekends

4.0

May 12, 2015

Family oriented place to work in

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are good as compared to other companies. They include healthcare, for spouse and for your children.

Cons

Hierarchy is pretty flat in the company. Your position doesn't change much after years of employment.

3.0

May 6, 2015

Overworked

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

Excellent discount Pleasant working environment Staff are friendly and welcoming

Cons

Too many hours allocated to store - most staff standing around when it's quiet Unrealistic sales targets Pressure on staff to achieve targets I was hired in a 12 hour contract. Never worked less than 30. Not very flexible - working Saturday is now compulsory. Very difficult to balance family life and work life as they have very little regard for employees home life and schedule hours when it suits them, whether you are able to work or not. Little training given - less than 4 hours then on sales floor and expected to help customers with little or no knowledge of products Sales training difficult - force staff to approach customers with aggressive sales pitch which feels stilted and unnatural. Product quality seems to have deteriorated making it difficult for employees to deal with unhappy customers - many have required to send their products back for repair more than once

Viewing 1918 - 1920 of 1,945 Reviews

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Swarovski

Swarovski reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

communications specialist

Family oriented place to work in

Overworked

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