Swarovski reviews

3.4

56% would recommend to a friend

(299 total reviews)
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Alexis Nasard

68% approve of CEO

49% positive business outlook

Reviews by job title

299 reviews

Reviews about "Compensation"

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1.0
Jan 9, 2020

The Crystal Dump

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to learn if you are ambitious, especially because everyone here is lazy and complacent. You can use it as a stepping stone to get somewhere else. Bonus structure is good, health benefits are good.

Cons

Extremely incompetent people are hired here, either through nepotism or very low interview standards. The legacy employees are here not because they love the organization, but rather because they are incapable of finding other jobs. People are paid large sums of money and do nothing, so they stick around because they essentially have no marketable skills. And because they are not held accountable, why should they go somewhere where they actually have to work? Leadership is not worthy of respect. Unclear what it is they even do on a day to day. High levels of ego from people who don't even understand basic retail functions. Everything is centrally mandated, so the local teams are more in execution mode. Not a dynamic place to make flexible decisions depending on the market fluctuations. No wonder sales are down. Sales teams are insufficiently trained in retail metrics. Very hard personalities to work with. High levels of organizational dysfunction, leading to high turnover. Most toxic manager I have ever dealt with. I had numerous unpleasant situations with high level execs which required my going to HR. They did nothing.

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Swarovski Response
6y
Thank you for sharing your thoughts. We care about employees’ feedback at each step during their career journey at Swarovski. Whenever you are the potential, future, current or former employee – your opinion counts and helps us to develop. The constant learning and improvement is one of our priorities at Swarovski. This is why we are running several initiatives, where employees are encouraged to voice their opinions openly, both positive and negative: • We run an open door policy in all of Swarovski offices around the US (and the world) - enabling our employees to approach Senior Leaders about any topic. • We offer an anonymous compliant phone number to make it easy for employees to raise concerns. • We are conducting exit interviews to learn and talk about any concerns with departing employees. And please remember, Human Resources is always there to be contacted to listen and assist. Thank you for sharing your thoughts and feelings about working at Swarovski. We regret that you did not do this before deciding to leave the company. We wish you many professional and personal successes.
3.0
Jan 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Great non pay related benefits

Cons

Pay is horrible and unless you're in a major market forget getting promoted

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, reading your list of Pros: “Great non pay related benefits" we assume your referring to the generous employee discount, the retail allotment and the flexible schedule as these are some of our most revered benefits. However as for your “Cons” honestly, we are equally thrilled to read these comments as well, as only with constructive and honest feedback can we work together to improve our company and our work place. As for your comments "Pay is horrible", please note our comp team is constantly reviewing our pay scales to remain competitive with the market and as I am sure you are aware we instituted a retail bonus program to rewarded our retail teams for achieving the stores sales goals. As for your comment about "forget getting promoted", we would suggest you meet with your manager and your district manager and create an IDP (individual Development Plan) and map out your career goals and determine what you need to do to get to the next level. Once again, we want to thank you for taking the time to leave a review and we want to wish you much success in your future career at Swarovski.
3.0
Sep 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Great environment to work in. The work culture is very positive with friendly co-workers and manager.

Cons

For the amount of work and dedication that they expect, the salary or salary raises that they give are not great

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read your list of Pros: “Great environment to work in. The work culture is very positive with friendly co-workers and manager.”, and we would like would also like to thank you for your 5 plus years of service. Please note here at Swarovski we believe in fostering an environment where teamwork can flourish and in investing in our people and we are especially proud of the investment that we make in our training programs, providing our employees with the training they need to succeed and get to the next level with Swarovski and in their future endeavors. As for your Cons: “For the amount of work and dedication that they expect, the salary or salary raises that they give are not great” we are sorry that you are not happy with the compensation. We strive to remain competitive in our compensation practices and regularly review our pay rates and bonus structure in all markets and will share your concerns with our compensation team. We also what to make sure you are aware that at Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Once again thank you for taking the time to leave a review and we wish you much success in your future with Swarovski.
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