Swarovski reviews

3.4

56% would recommend to a friend

(299 total reviews)
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Alexis Nasard

68% approve of CEO

49% positive business outlook

Reviews by job title

299 reviews

Reviews about "Compensation"

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3.0
Aug 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Beautiful place to work in. Merchandise is of good quality.

Cons

The starting wages were very low at my time there.

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are of course thrilled that you enjoyed the work environment and list “Beautiful place to work in” and “Merchandise is of good quality” as Pros. We are constantly working with our design team to provide our customers -The Perfect Fashion Accessory for Any Occasion. As for your concerns about pay, we strive to remain competitive in our compensation practices and regularly review our pay rates and bonus structure. We are also proud as part of our compensation program to be able to offer a full benefits package to all our Full-Time employees and a modified benefit package to our Part-Time employees, including the ability to participate in our 401K. We continually evaluate our compensation and the benefits we offer to our Full-Time and Part-Time employees and therefore last year we rolled out a new Retail Employee Bonus Program. This new bonus program, was rolled out after much research to enhance our compensation and to foster an environment where teamwork can flourish. The new bonus structure also embraces an omni channel approach to selling as it takes into consideration the success of the entire North America market including our online sales. Since you did not indicate when you left the company, we are not sure if you had the opportunity to participate in this program, as this program does address our retail employees concern over pay. Once again, we want to Thank you for your feedback and wish you much success in your future.
5.0
Aug 29, 2019

everything ok

Recommend
CEO approval
Business Outlook

Pros

the manager is nice, we don't have a commission but if we make the goal we will have a bonus.

Cons

low salary low bonus otherwise is good

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled when we get positive feedback and are glad that you have a “nice” manager and we hope in addition to being "nice" they are working to develop and train their employees. At Swarovski we pride ourselves on developing our internal talent and promoting from within. As for your concerns about pay, we strive to remain competitive in our compensation practices and regularly review our pay rates and bonus structure. We are also proud as part of our compensation program to be able to offer a full benefits package to all our Full-Time employees and a modified benefit package to our Part-Time employees, including the ability to participate in our 401K. We continually evaluate our compensation and the benefits we offer to our Full-Time and Part-Time employees and this is why we recently rolled out the new Retail Employee Bonus Program. This new bonus program, the company rolled out after much research, was done to enhance our compensation and to foster an environment where teamwork can flourish. The new bonus structure also embraces an omni channel approach to selling as it takes into consideration the success of the entire North America market including our online sales. Once again, we want to Thank you for your feedback and wish you much success in your continued career with Swarovski.
2.0
Aug 26, 2019
Recommend
CEO approval
Business Outlook

Pros

*The product is really fun to sell! *Amazing discount! *It's an easy job *There's not that much inventory so it's a much simpler job than other retail jobs. *At my location, all the employees were great (except the manager).

Cons

*Low pay (especially considering prior experience and skills) *Standing for 6-8 hours at a time *(Main complaint) Management at my location is extremely unprofessional. I did my best to work out the issues directly with them, then with their supervisor, then with the business abuse line-- all to no avail. I was not the only employee with an issue either who had exhausted every resource in order to come to a resolution and nothing has changed or been done. The current manager lies to customers and employees, shares personal and confidential information regarding employees with other employees, gossips, and has an overall lack of skills to be a helpful/functioning manager.

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Of Course, we are thrilled to read your list of many “Pros” and that your peers were “the BEST team I've ever worked with in my entire career”, building a culture of teamwork and connectedness is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life and we are sorry to hear that you did not feel valued. As for your concerns, we want to thank you for taking the time to leave a review, here at Swarovski we truly value feedback both positive and negative and want to ensure you it will be shared with upper management as this kind of feedback is crucial to the betterment of the company. As always, we wish you all the best in your future endeavors
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