Swarovski reviews

3.4

56% would recommend to a friend

(299 total reviews)
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Alexis Nasard

68% approve of CEO

49% positive business outlook

Reviews by job title

299 reviews

Reviews about "Compensation"

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4.0
Sep 14, 2025

Sales person

Recommend
CEO approval
Business Outlook

Pros

Discount are good and allocation every 3 months

Cons

Pay is not that great

5.0
Aug 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Collaborative and supportive teams . Knowledgeable and proactive managers. Easy-going and drama-free for the most part. Lots of resources and good trainings. Fun, trendy product which makes for a fun workplace. Opportunities to participate in events, collabs, etc.

Cons

Policies are extremely strict, which keeps everything clear and uniform across stores, however, it can be stressful especially when it's related to customers. While the sales managers are wonderful and proactive, other parts of the company move very slow and seem to not communicate e.g. Repairs are a complete nightmare. Little opportunity for growth outside stores, such as trying to move to corporate, vm, training, etc, does not get hired from within. Most store managers will manage the same store for over 10 years and not be given a shot at anything else. Low pay for sales associates compared to other similar positions

5.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Long list sorry but y’all need to know - Relaxed atmosphere - Luxe jewelry that is nice to look at, try on and easy to sell to customers - FREE jewelry accommodation every quarter ($100 limit for PT employees, you choose from a list and pick one item under $100) - Corporate gave team beautiful crystal ornament during holiday season - Commission if store makes monthly budget, it requires teamwork and the register allows a transaction to be split between 3 employees - Vacation & Sick paid hours, they accumulate as you work albeit slowly - 50% EMPLOYEE DISCOUNT and Afterpay in-store! I had to become frugal I went a lil crazy ngl but you do have a yearly limit if I’m not mistaken - Sales goals for the store and yourself are relatively easy to achieve, obviously there are slow days but some days people spend hundreds if not thousands $$$ - Enjoyable time with co-workers and managers as the team is small if you’re in a boutique location - My store had private office/restroom so you’re not sharing it with customers nor dozens of employees for your break. It’s random to mention but ewwww I disliked previous retail jobs where customers blew UP the restroom… toilets clogged up toilet paper on the floor p00p stains omggggggggg no offense but it’s true!!

Cons

- Returns go against you, kinda demoralizing if you’ve sold well during your shift and then Mrs. Lady comes in with $1000 return bringing your sales down to the -negative. - Full time only available to ASM & SM - Sometimes inconsistent PT schedule - Raise was low sadly, a few pennies increase similar to lower end jobs I’ve worked for years ago

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Swarovski Response
10mo
It’s wonderful to hear such a detailed account of your experience and that you’ve enjoyed so many aspects of working at Swarovski — from the product and benefits to the team culture and overall atmosphere. We also appreciate your honesty in sharing where things could be improved, and we’ll ensure your feedback is noted. Wishing you continued success in your role.
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