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      Sweetwater

      Engaged Employer

      Sweetwater reviews

      4.2

      81% would recommend to a friend

      (541 total reviews)
      avatar

      Mike Clem

      90% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      Sweetwater has an employee rating of 4.2 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 24% above average for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      541 reviews
      3.0
      May 26, 2017

      Great things with a few caveats

      Service
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Depending on the department, you get paid very well. -Saying you work at Sweetwater carries a lot of weight in this city. If you tell someone here you work there, they'll be impressed. -Decent benefits, and nice campus. -Most of the employees have a "We're all in this together" mentality which makes things a lot easier.

      Cons

      -It's all about the numbers. If you miss your mark or don't take enough calls, you'll probably get a talking to. -No room for advancement. You do get a yearly performance-based raise and if you're lucky you might get promoted, but the latter is few and far between. -Not too much recognition for the service departments. They are as important as sales, since they're the ones who keep everything in check. -If you're not in sales (13 weeks), training isn't the best. I personally had 10 days of interrupted training learning the internal software, then I was on my own having to figure things out along the way.

      5.0
      May 26, 2017

      Awesome Company!

      Sales engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are lots of amenities and benefits which can be read about and viewed on the company website. I'll focus this on what is less apparent. Any concerns, issues, questions, or even complaints that I've had have always been met with an open door and honest feedback. That is not to say that every possible wish and whim I've presented has been granted, as that's not what an effective company should do. They listen, they consider, and they carefully act on what they consider to be best for the company at large. This is true of every head of every department I've spoken with. Speaking strictly about Sales Management, they are always concerned and willing to listen to personal issues and situations, and I can earnestly say that I count several of the managers as personal mentors of mine. While they are very focused on work-related performance, I've always felt comfortable going to them with a problem that has nothing to do with work. Some of my most fulfilling strides in my personal life have stemmed from discussions with managers at work. This is a career, not a job. If you enter it hoping for this to be a 2-5 year gig, then you're not going to get as much out of it as someone who is in it for the long haul. It takes true commitment and endurance to be successful, and you can't be looking for the exits on your way into it. I consider that to be a pro! The company culture here is one of caring, and community. I've seen entire departments rally around employees who are experiencing hardship, illness, etc. I've seen the whole company rally around individuals! Even though we're a larger company and it's tougher to know every single coworker, there is still a feeling of genuine community here and it's been evidenced many times in the past. From top to bottom, in every department, these are some of the most talented, intelligent, unique, and entertaining people I've met in my life.

      Cons

      These cons are strictly related to Sales, as I have no experience in other departments here. This can be a stressful job. Of course read above for how rewarding it is! It requires a high level of consistency in productivity, and in attitude. It's not always easy finding the energy or enthusiasm that are really necessary to do a job like this. We are customer facing, and customer focused, so being low energy and having a bad attitude will make for a very frustrating experience. You have to be prepared to put in the work, even when you don't feel like it, and no one here will actually force you to do that. It is all about self-discipline and self-control as it's a very lax environment. In spite of various reviews on this site, there is very little micromanagement. While that sounds like a pro, it also means that you have to manage yourself, and that is challenging. If you like being challenged, then read all of this as a Pro. If you don't, and you need lots of direction and external input, then read all of this as a Con. I have literally never been told to "Get to work." If you need to be, then this is a BIG con. If you don't need to be, then you'll love it. It's commission based which is both pro and con. Again, self-discipline and self-control are the key here. If you have both of those, being commission based will be a Pro. If you lack them, it will be a Con. Hours can be long, and work can follow you home. Phone calls and emails don't automatically stop coming in at 6pm or begin at 9am. Our customers will have issues and needs round the clock, and sometimes across the globe. We are not required to work extra hours, but most of us will at some time or another because it's what's needed to get the job done. Again, if you're looking for a job that begins and stops at a specific time, then this is a con. If you're not, then it's a pro.

      avatar
      Sweetwater Response
      9y
      Given the anonymity of Glassdoor I have no idea who wrote this, but I want to thank them for such a candid assessment of the Sales Engineer position. We've said it here many times before on this forum: this is a GREAT job that is definitely not for everyone. People who approach this as a long term career that will require their own personal investment of time, patience, and perseverance do incredibly well, both financially and in terms of satisfaction with their loyal based of customers. Those who need to be told exactly what to do every day or prodded to be successful will struggle. This review does an excellent job of telling it like it is. Thanks. Jeff McDonald, Senior VP of HR
      5.0
      May 26, 2017

      Invested in employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      •Management concerned with personal development of employees, not just numbers, but there's also a focus on numbers and performance. •Always pushing to maintain small company atmosphere though it's a big company •Lots of training and learning opportunities and opportunities to get gear and things •Very cool market, fun customers to talk to. •Well-organized •Earning potential •Big company but employees can directly affect company culture •I hear other people out in the world talking about how bosses suck in general and I don't feel that here at all

      Cons

      •Sometimes difficult to keep up with who's in charge of what (rapid growth) •Commission sales = tons of opportunity + my inability to plan sometimes = stress when my personal sales are low

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      Glassdoor has 571 Sweetwater reviews submitted anonymously by Sweetwater employees. Read employee reviews and ratings on Glassdoor to decide if Sweetwater is right for you.