Pros
Great facility; meals, coffee, gym, dry cleaning, doctors office, nice bathrooms. hair salon, DVD & gear, rentals all on site. Super friendly co-workers that are easy to work with. Opportunities for advancement, office hours & meetings provide training and just overall great culture with fun events throughout the year. There are even discounts on local business you can get as well - love it here!
Cons
Hours and location - depending on your position you may be required to work late nights and weekends. I don't mind Fort Wayne but the winters are especially cold if you're not used to it. Again, depending on your role you will be required to have a lot of interactions with customers - most are positive but I have been talked to disrespectfully on the phone a few times. It takes a lot of extra hours in my position to succeed, but it is possible and our hiring class has done well. You must relocate but Sweetwater paid for my move which was a huge help.