Does Swissport pay their employees well?

According to anonymously submitted Glassdoor reviews, Swissport employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Swissport. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Swissport?

44% of Swissport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swissport 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Swissport?

Passenger Service Agent (475) , Ramp Agent (360) , Customer Service Agent (143) , Customer Service Representative (115) , Ramp Agent/Baggage Handler (69) , Cargo Agent (60) , Aircraft Fueler (56) , Supervisor (51) , Customer Service (45) , Baggage Handler (42) , Check In Agent (40) , Auxiliar De Rampa (39) , Dispatcher (34) , Duty Manager (27) , Aircraft Dispatcher (25)

What are the pros of working at Swissport according to real employee reviews?

"Working with some great people and learning lots of new skills" ((in 165 reviews)); "Great colleagues to work with" ((in 65 reviews)); "I have great coworkers here" ((in 60 reviews)); "Training is good and the teacher is more than happy to help you to become a competent ground worker." ((in 41 reviews)); "Overall good work environment for employees and progression to work elsewhere in airport possible" ((in 28 reviews))

What are the cons of working at Swissport according to real employee reviews?

"Poor management and over work" ((in 405 reviews)); "The pay is low and the amount of work is excessive" ((in 254 reviews)); "No benefits and we do the hard work" ((in 115 reviews)); "3. Low salary and space to grow you start with 9$ and you will get 10cent rise every year" ((in 91 reviews)); "long hours in hazardous conditions with many job duties that are not fairly compensated for." ((in 82 reviews))

What are employees saying about Swissport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swissport layoffs and their outlook for job security at Swissport in 2026.

What are the top reviewed Swissport locations?

Chicago , Boston , Miami , New York , Houston , Dulles , Orlando , Las Vegas , Jamaica , San Francisco , Seattle , Atlanta , Los Angeles , Newark , Phoenix , SeaTac , Raleigh , Denver , Jf Kennedy Ap , Dallas , Fort Lauderdale , John F Kennedy Airport , Anchorage , Washington , Humble , Minneapolis , Sterling , South San Francisco , Fort Myers , Saint Paul

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Swissport

Swissport reviews

2.9

44% would recommend to a friend

(3,179 total reviews)

Warwick Brady

50% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Career opportunities

2.7

Culture & values

2.6

Work/Life balance

2.6

Compensation and benefits

2.5

Senior management

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,179 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Nov 28, 2025

Great employer

Database administrator

Recommend

CEO approval

Business Outlook

Pros

Really enjoyed working here. Nice culture

Cons

Can’t think of too many

5.0

Nov 27, 2025

Hobby airport

Aircraft refueler

Recommend

CEO approval

Business Outlook

Pros

Good hours, decent pay started at $18 hourly, during holidays when a lot of planes and flights there's going to be overtime especially with bad weather days .

Cons

Sometimes rude management but not everyone, communication could be better at times, attitudes also could be better .

1.0

Nov 27, 2025

Unprofessional and toxic

Self-employed business owner

Recommend

CEO approval

Business Outlook

Pros

Keeping physically fit due to manual handling.

Cons

Regular wage errors that can sometimes take months to resolve, very “clicky”, plenty of management stooges who are easy to spot, they report back everything they hear, almost minimum wage, unauthorised hours added onto your shift without your knowledge or consent. Canteen facilities are a health hazard, vermin and broken windows, doors hanging off, unapproachable managers, targeting and bullying using big jobs that they’ll put you on in a constant loop so that you’re tired (sometimes without breaks). Reluctance to allow time off, constant empty promises of improvements to the workplace and atmosphere, staff walking out in large numbers week after week, theft from lockers and bags, and other more serious issues that would take me too long to list.

Viewing 100 - 102 of 3,179 Reviews

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