Swissport reviews

2.9

44% would recommend to a friend

(3,179 total reviews)
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Warwick Brady

50% approve of CEO

37% positive business outlook

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,179 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice HR Human Resources team

Cons

low hourly wage, spent lots of times for training

1.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Meeting like-minded people in an industry I want to pursue.

Cons

No HR department at all. Extremely unprofessional from such a large, global company. I had just completed my 2 weeks of training, & was told I would be contacted for further information regarding my shifts etc. Two weeks passed & I had heard nothing so I sent an email to my station's email address. I then checked my Aeronet (which is where I access my roster) & found that I could only log in through the 'ex-employee' portal. No letter of termination, not even a courtesy call to let me know they don't want me anymore. I have called the station number on the website but was connected with an individual who struggled to speak English, and I could hear chickens in the background. They took my number and email and promised to follow up, but I still haven't heard anything, over a month later. Extremely disappointed with the conduct of this branch, and the company as a whole. It should not be difficult - let alone impossible - to find a HR department for any company... after my experience I am not shocked that Swissport doesn't have one at all! They do not respect their employees or care for their wellbeing & probably don't want to hear any backlash as they know what they are doing. Terrible company.

5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

My hiring process with Swissport was smooth and positive. Jennifer Morales in HR was especially helpful. She was friendly, clear, and kept me updated the whole time. She answered all my questions and made everything easy to understand. Overall, it was a great experience and left me with a very good impression of the company.

Cons

Can't really see any except the job applying for not being a fit for everyone.

Viewing 106 - 108 of 3,179 Reviews

Glassdoor has 4,234 Swissport reviews submitted anonymously by Swissport employees. Read employee reviews and ratings on Glassdoor to decide if Swissport is right for you.