Swoon reviews

3.4

58% would recommend to a friend

(71 total reviews)

Michelle Baker

62% approve of CEO

57% positive business outlook

Reviews by job title

71 reviews

Reviews about "Compensation"

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1.0
Aug 12, 2022
Recommend
CEO approval
Business Outlook

Pros

The company values its tenured employees but treats young professionals with less than 2 years of experience like garbage

Cons

Swoon takes advantage of professionals who are new to recruiting or are fresh out of college. You don’t make commission your first 6 months and are expected to out perform recruiters with 7+years of experience. The company uses you to make a profit then will find a way to fire you if you can’t out-perform 75% of the company by your 6-month mark. There’s a high turn around for a reason. Not only do a lot of people in their first 6 months, they fire a lot of people too (I think they accidentally over-hired and need to cut their losses). I left Swoon & while I was I interviewing for other staffing agencies, the hiring managers laughed at Swoon’s commission structure and how they mistreat new employees. Now I’m making a base of $65,000/yr ($15k higher than swoon’s NDC Entry-Level program) plus higher commission percentages from DAY ONE. That being said, if you’re a recruiter with over 3 years of experience, swoon will pay you an admirable rate and will treat you with respect. Still will be toxic at times, though.

5.0
Aug 12, 2022

Best Company!

Recommend
CEO approval
Business Outlook

Pros

Leadership Encouragement, WFH ability, career growth, internal promotions, uncapped commission, great benefits, amazing work culture, DEI opportunity

Cons

No cons at all to working here. Have had a very great experience!

1.0
Aug 9, 2022

Toxic

Recommend
CEO approval
Business Outlook

Pros

-Some of my colleagues were cool -the company can be somewhat tolerable, depending on what team you’re on -if you stick around through the muck, you can build up your weekly margin over time (most other staffing firms have better commission structures though)

Cons

It honestly feels like you’re a sorority girl being hazed by corporate America. The NDC or “national delivery center” is a 6-month “training program” to get you up to speed as an entry level recruiter. This team was the largest team at Swoon. While you are on the NDC, you are held to a higher standard and asked to hit higher metrics than any other team at the company, including teams filled with senior recruiters. They constantly threatened some of my colleagues with performance improvement plans — which are ultimatums in which if a recruiter does not hit a certain, very high target, they lose their job at Swoon. Although the NDC is the largest team at Swoon and are held to the highest performance standards, its recruiters aren’t allowed to make commission. On top of this, I heard plenty of sexist, racist, and ageist comments made while I was in the office. This was quite a disappointment because one of the main reasons I chose Swoon was because they claim to be such an inclusive, diverse, and safe place to work. I’ve noticed management be extra hard on and disrespectful towards people of color. There were a couple of instances where people of color were fired for not hitting their metrics on the NDC. Meanwhile, a white man missed those same metrics and was given a second chance on the NDC, rather than being fired.

Viewing 37 - 39 of 71 Reviews

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