Swoon reviews

3.4

58% would recommend to a friend

(239 total reviews)

Michelle Baker

62% approve of CEO

57% positive business outlook

Swoon has an employee rating of 3.4 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swoon employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

239 reviews
1.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

They had snacks and work parties.

Cons

Micromanager with an unwillingness to actually help, unrealistic goals, minimal training. I highly recommend to look at all reviews before accepting a job here.

4.0
Feb 26, 2024

It's What You Make It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ask anyone of these folks, even those former employees that wrote some not so positive reviews, and they will tell you that the people and the opportunity are the best part of this organization. The opportunity to earn and grow is endless, and it is truly exciting to be able to build your own path. Most of the people are always striving for success, for themselves and their team - which is rare in a competative industry. There truly is such a great team atmosphere! Despite what some reviews say, I do beleive leadership does listen to employees and looks to find ways to implement great ideas that will further the company and its people. Last year was an extremely challenging year financially, coupled with the change in leadership, it definitely has some people feeling a sort of way. Change is hard, and when a company is not doing well, things have to be switched up to ensure success of the organization. Some people don't like that and I would challenge that these people are probably NOT the top performers, and more likely the average or bottom tier employees who are being asked to do more and are frustrated because they are not willing to, or can't. That's all fair, but having a bit of self reflection on if its the company, or perhaps your goals are no longer aligned with the organization. This job is most peoples first professional role, even those that have been here for 7-8 years and are in leadership, and it shows in some of these reviews.

Cons

Communicate can be better. Swoon has a nasty habit of trying to move super quick with changes. Although the changes, for the most part seem to produce the desired result, it can give a bit of whip lash when things are immediately changed without any opportunity for feedback or absorbtion. Agility is key, but the reactivity to challenges can leave sour tastes in peoples mouths. Swoon promotes people who were good at hitting metrics or have been at the company for a certain amount of time... but all these people arn't necessarily great leaders. With little leadership training and coaching, these middle leaders are getting disgruntled and their frustration is leaking into their teams.

2.0
Feb 20, 2024

You wont be the one-off

Recommend
CEO approval
Business Outlook

Pros

Base salary was good at the time

Cons

I periodically like to validate my work trauma with others’ reviews and this has been quite cathartic for me. A few years later and it’s all the same as what I experienced. Unrealistic expectations followed by a PIP with completely incomprehensible metrics, followed by a forced quit because I voiced I “wasn’t sure the PIP expectations were achievable”. If I knew then what I know now, I should have let them fire me so I could at least collect unemployment. I was Hired as an account manager with promises of certain accounts, that turned very quickly into straight biz dev in an entirely untouched market, with little to no recruitment support. Completely unrealistic expectations with zero support from leadership, no database of targets, no access to information to prospect. This job really made me reconsider my abilities back then, but I know now it was a bigger issue they’ve still yet to rectify.

Viewing 43 - 45 of 239 Reviews

Glassdoor has 383 Swoon reviews submitted anonymously by Swoon employees. Read employee reviews and ratings on Glassdoor to decide if Swoon is right for you.