Swoon reviews

3.4

58% would recommend to a friend

(239 total reviews)

Michelle Baker

62% approve of CEO

57% positive business outlook

Swoon has an employee rating of 3.4 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swoon employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

239 reviews
5.0
Apr 1, 2021
Recommend
CEO approval
Business Outlook

Pros

The recruiters and s are very friendly and strive to find the right job for you

Cons

I don't have anything bad to say about Swoon, my experience has been GREAT!!!!

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Swoon Response
5y
Thank you for your time to let us know how we are doing!
2.0
Mar 31, 2021

Smoke & Mirrors

Recommend
CEO approval
Business Outlook

Pros

Shanda was great for onboarding

Cons

- Management was awful and doesn't value new employees - Cult environment - Metrics made no business sense and encouraged falsifying documentation in CRM to please management's reports - No work / life balance as projected in the interview process, even tenured employees complained about constantly being on the chopping block - Swoon's turn over rate & company reviews are false, only 2 of the 12 people I started with are still with the company - If you don't drink the Swoon koolaid you're gone - A new person with no prior industry experience was bashed publicly for something they should've been given kudos for, and turn it into a trainable moment, but instead made the new employee cry.

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Swoon Response
5y
Thank you for your feedback. Swoon has carefully crafted and is constantly re-evaluating our metrics and how employees are evaluated. We strive to ensure that all our employees, from first interview to retirement, are aware of what is expected to find success, why it is expected, and how we will work to ensure that they find success. We perform frequent pulse check-ins with all team members and provide a variety of resources to help struggling employees get back on track. We wish you all the best in your future endeavors.
1.0
Mar 29, 2021
Recommend
CEO approval
Business Outlook

Pros

- Training program is thorough - Medical benefits are good - Slighty above average base compensation - Employees and some management are happy to help when you have a question.

Cons

-Highly competitive environment - Micro-manager mentality - No work life balance!! Always pushing employees to work late evenings and weekends. Highlighting the employees that work weekends creating an environment where employees that can’t work weekends feel guilty. While many companies were giving employees self-care days in 2020, Swoon was advising employees to work longer hours to beat competition saying it was “imperative.” - No time to cook healthy meals or stay active. One manager tried to persuade her team a few times to work late saying she would buy them dinner. -Quantity versus quality mentality

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Swoon Response
5y
Thank you for your feedback, and we can relate to how difficult it can be to create work/life balance to ensure that goals are being met in both personal and professional lives. This is why Swoon has a flexible working environment, in which employees can create their schedules to ensure that they are meeting both responsibilities at the "office" and at home. There may be some weeks, if an individual is having difficulty meeting their work goals, that they are encouraged to put in some extra time in the evenings or over the weekend to ensure that they are meeting the objectives. Staffing is hard, even more so now - and we value and appreciate all our employees and the hard work they contribute each and every day.
Viewing 133 - 135 of 239 Reviews

Glassdoor has 383 Swoon reviews submitted anonymously by Swoon employees. Read employee reviews and ratings on Glassdoor to decide if Swoon is right for you.