Swoon reviews

3.4

58% would recommend to a friend

(239 total reviews)

Michelle Baker

62% approve of CEO

57% positive business outlook

Swoon has an employee rating of 3.4 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swoon employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

239 reviews
2.0
May 7, 2025

Stay away

Recommend
CEO approval
Business Outlook

Pros

Commission is great if you’re lucky enough to be placed on a good account. If not, be prepared to work yourself into the ground just to keep your job.

Cons

Leadership is an absolute joke. The company is constantly changing who reports to who, what our goals are, and has 0 actual plan for continuing to grow. There’s a revolving door on employees. People constantly leaving because of how bad management is.

4.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Fair pay and benefits, plus commission. Fair to employes who actually show up and do what is asked of them.

Cons

Lots of change with new leadership, it's not necessarily bad but it is a big culture shift. It creates a lot of complaining from employees, which is honestly more annoying than the actual changes.

1.0
Mar 2, 2025

RUN!

Recommend
CEO approval
Business Outlook

Pros

When I first joined which was in the middle of the pandemic, it was everything I needed at the time since the world was in pure chaos. A job where I could work remotely from anywhere and make decent money was exactly what I needed.

Cons

Micro-managing- Managers will track what time your signing on and off regardless of performance. No work life balance: its EXPECTED of employees to work long nights and weekends. If you’re not doing so leadership will say you’re not in it to win it. No diversity: The company loves to brag about being a woman run business, but all the women in positions of power are White. There are about 5 Black employees TOTAL at the company. Very few Brown or Asian faces as well. Metrics: The metrics are impossible to reach. They do not care about the market or trends you’re expected to perform. No room for growth: Theres absolutely no opportunity for growth here. Constant changes: I had 6 managers in less than 4 years. I was once told by a member of leadership that I did not make “f*ck you money” so my opinion did not matter. It’s a toxic environment.

Viewing 16 - 18 of 239 Reviews

Glassdoor has 383 Swoon reviews submitted anonymously by Swoon employees. Read employee reviews and ratings on Glassdoor to decide if Swoon is right for you.