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      Swoon

      Engaged Employer

      Swoon reviews

      3.4

      58% would recommend to a friend

      (239 total reviews)

      Michelle Baker

      62% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Swoon has an employee rating of 3.4 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swoon employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      239 reviews
      3.0
      Mar 2, 2025

      Swoon Review

      Recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and opportunity for commission.

      Cons

      Swoon is the type of company that knows you have financial plans in the near future (e.g., wedding, vacation, moving) and will let you go. It is the type of company that knows you have dedicated several years to it, and will let you go. It is the type of company that pushes for you to meet their metrics, and even if you do, will let you go. It is the type of company that will tell you to “roll with the punches” and “be flexible” despite the high turnover rate and shift in management (4 less than 5 years to be exact), and will let you go. It’s the type of company where there is growth - for only certain people. This should let you know what kind of company this is.

      1.0
      Sep 12, 2024

      Disappointing.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many of the people who are director-level or above were excellent in their previous positions, but when promoted, they struggled with the new responsibilities. It created significant challenges, as many promoted hadn’t developed the fundamental skills needed for effective leadership. They struggled with basics like clear communication, providing direction, and supporting the team’s growth, which led to a lack of support, micromanagement, and misalignment. Without the right tools to succeed, it became difficult for the team to stay motivated and cohesive. Over time, it became frustrating for the team. Morale started to drop as opportunities for growth became limited, and it was hard to maintain motivation. I saw how stress levels rose, not because of the workload, but because of the confusion and inefficiency that resulted from leadership struggling in their roles. It’s a tough environment to be in when good people aren’t set up for success.

      Cons

      The Swoon environment is a misalignment between professed values and actual behaviors. Communication is often inconsistent or misleading, creating an environment of uncertainty and frustration. It's disheartening when communication lacks transparency, making it challenging to trust the organization and its leaders. The prevalence of sycophantic behavior among colleagues was a notable concern. Hard work, honest feedback, and constructive criticism were often overlooked in favor of ingratiating behavior. This dynamic prevents a healthy exchange of ideas and hinders professional growth. It’s deeply disappointing to see talented and loyal individuals laid off, especially when they had contributed so much to Swoon’s previous success. What was even more disheartening was the fact that the real issues stem from leadership. A more balanced approach would have included holding some leaders accountable as well.

      1.0
      Dec 6, 2023

      If you want to be stressed 24/7

      Technical recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      - can be good pay - hybrid

      Cons

      - insane metrics - switched from remote to hybrid to get people to quit - not transparent - so many changes in a year (new teams, new president, new metrics, in office)

      Viewing 25 - 27 of 239 Reviews
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      ReviewsSwoon reviews

      Glassdoor has 383 Swoon reviews submitted anonymously by Swoon employees. Read employee reviews and ratings on Glassdoor to decide if Swoon is right for you.