Symetra reviews

3.9

71% would recommend to a friend

(484 total reviews)

Margaret Meister

86% approve of CEO

79% positive business outlook

Symetra has an employee rating of 3.9 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

484 reviews
2.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a fully remote position.

Cons

The pressure to complete work in what the company considers acceptable is ridiculous. While they say they adjust for different situations, this is not at all true. They want you to go the extra mile for the customers but put you on a performance plan if you don't do that within their time constraints. They also have proven time and time again, that if you want to move up within this company, all you have to do is be good friends with the people doing the hiring. They don't care what your experience or proven performance while working with them. They also do nothing to make the CSRs and Back Office workers feel like a part of the rest of the Symetra "family".

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Symetra Response
1mo
From Erin Woltz, VP Talent Management and Change Leadership: Thank you for sharing this, and for your 10-plus years with Symetra. We hear your frustration and take concerns about performance standards, advancement opportunities, and inclusion across all roles seriously. This kind of feedback helps us examine where we can do better, and we're committed to making sure every employee feels valued — regardless of their role.
5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Super flexible work hours, and great with culture

Cons

The pay could be better for all the work

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Symetra Response
1mo
From Erin Woltz, VP Talent Management and Change Leadership: Thank you for the positive review! We're glad the flexibility and culture have been a good fit. We appreciate the honest note on compensation and will keep that feedback in mind.
5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance here

Cons

Compensation could be better but ok

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Symetra Response
2mo
From Erin Woltz, VP Talent Management and Change Leadership: Thank you for sharing this and for your continued commitment to Symetra! We're glad work-life balance has been a genuine positive in your experience here. Compensation is something we take seriously and regularly evaluate to remain competitive. We'd encourage you to connect with your manager or HR business partner to discuss your specific situation, as those conversations help us make sure we're getting it right for our people.
Viewing 7 - 9 of 484 Reviews

Glassdoor has 558 Symetra reviews submitted anonymously by Symetra employees. Read employee reviews and ratings on Glassdoor to decide if Symetra is right for you.