Symetra reviews

4.0

71% would recommend to a friend

(484 total reviews)

Margaret Meister

86% approve of CEO

79% positive business outlook

Symetra has an employee rating of 4.0 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

484 reviews
5.0
Mar 26, 2023

Best Place Ever

Recommend
CEO approval
Business Outlook

Pros

The people are great! Leadership is consistent and fair. Pay is at or above market standard. Benefits are fantastic. Low premiums for benefits. Pay equity reviews! Advancement opportunities. It’s rare to find a company that aligns with your personal values.

Cons

None whatsoever. Symetra is a fantastic place to work.

avatar
Symetra Response
3y
I’m so grateful you took the time to share this glowing review. All of your points resonated with me, especially the one about finding a company that aligns with your personal values. Your feedback serves as a timely reminder as to why Symetra was named by Forbes as one of America’s Best Mid-Size Employers of 2023.
1.0
Mar 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits Ok Pay Remote work

Cons

No management follow through No guidance or opportunities for growth unless you work yourself to death Don’t communicate clear goals or expectations

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Symetra Response
3y
I’m sorry to hear you had a negative experience at Symetra. I hope you shared your concerns with a manager or your HRBP before you decided to leave. We’re working hard to keep pace with record-setting new business, staffing up and automating more of what we do. CSRs have a demanding job and performance expectations should always be clear. Promoting from within is a value we pride ourselves on, and many of our call center employees successfully transition into other roles in the company.
4.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

A progressive and competent female CEO who is committed to workplace diversity and empowering women. Symetra is owned by the third largest Japanese life insurance company and has benefitted from their financial strength. The Japanese seem committed to growing the company, they’ve adapted to our Northwest casual lifestyle, and are amazing to work with.

Cons

Small player in a world of much larger, better funded competitors. Mediocre products and constantly working hard to bring legacy systems up to modern standards.

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Symetra Response
3y
Thank you for your comments regarding Symetra’s leadership and our commitment to diversity, equity and inclusion – I couldn’t agree more! Though we certainly operate in a competitive industry, Symetra has made meaningful gains in recent years, which is backed up by our strong performance in 2022 and our growing brand. We’re proud to say that we have some of the best product offerings and customer service in the industry and that, by listening to our current and future customers we are building financial products and experiences to meet them where they are. We have a wonderful relationship with our parent company, Sumitomo Life, Japan’s third largest insurer, who provides tremendous support for our growth in the United States. We’re investing in our future - for our customers, our business partners, our communities and our employees and we’re excited about where we’re heading!
Viewing 103 - 105 of 484 Reviews

Glassdoor has 558 Symetra reviews submitted anonymously by Symetra employees. Read employee reviews and ratings on Glassdoor to decide if Symetra is right for you.