Does Symetra pay their employees well?

According to anonymously submitted Glassdoor reviews, Symetra employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Symetra. This rating has been stable over the past 12 months.

How satisfied are employees working at Symetra?

71% of Symetra employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Symetra 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Symetra?

Case Manager (19) , Customer Service Representative (17) , Manager (11) , Intern (10) , Business Analyst (9) , Systems Analyst (6) , Analyst (5) , Claims Examiner (4) , Contract Specialist (4) , Data Analytics Intern (4) , Director (4) , Sales Support Specialist (4) , Software Engineer (4) , Underwriter (4) , Unit Manager (4)

What are the pros of working at Symetra according to real employee reviews?

"Good benefits and work/like balance" ((in 60 reviews)); "A lot of really great people who care about their jobs and the service they provide to our clients" ((in 48 reviews)); "Good work life balance depending on the project" ((in 44 reviews)); "Really seems to care about community partnerships and the culture is great" ((in 26 reviews)); "Coworkers are nice and helpful." ((in 15 reviews))

What are the cons of working at Symetra according to real employee reviews?

"Also some poor management from those who had been with the company for too long." ((in 37 reviews)); "The low pay makes the morale in the department low and sad." ((in 23 reviews)); "Everyday is spent putting out fires the senior managers have created due to their lack of knowledge." ((in 22 reviews)); "No training in my department for my specific job; learn as you go; procedures unclear/not in place" ((in 13 reviews)); "Parking is expensive." ((in 10 reviews))

What are employees saying about Symetra layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Symetra layoffs and their outlook for job security at Symetra in 2026.

What are the top reviewed Symetra locations?

Bellevue , Seattle , Enfield , Waltham , Des Moines , Boston , New York , Washington , Hartford , West Des Moines , Illinois City , Washington , Ashland , Phoenix , Bellevue , Charlotte , Raleigh , Dallas , Conroe , Texas City , Fresno , Los Angeles , Redondo Beach , San Diego , Farmington , Las Vegas , Richland , Everett , Issaquah , Renton

Symetra reviews

4.0

71% would recommend to a friend

(487 total reviews)

Margaret Meister

86% approve of CEO

79% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Symetra has an employee rating of 4.0 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

487 reviews

5.0

Nov 18, 2022

The Good, The Bad, The Ugly

Sales executive

Recommend

CEO approval

Business Outlook

Pros

The Good: Executive leadership actually cares and listens. Insurance products are easy to "sell" because of they actually live up to their value propositions. Incredible Customer Service so one can focus on selling and not putting out fires. Multi-person approach, meaning you will not be left to fend for yourself throughout the entire sales process, i.e. quote specialist helps organize requests for proposals, manager and team help you review opportunities, stop loss partners help you get in the door at insurance firms, implementation process is managed by implementation manager after sales person submits the sold case notification. Back to focusing on selling.

Cons

The Bad: The company provides the same great service for employers from the small market, mid-market, to large market; therefore, Symetra limits going after smaller groups with less premium. Their underwriting department is picky. The job requires a decent amount of travel (out of state for most reps) and remote work making it a lonely job at times. The Ugly: Who the heck is Symetra? You will have to be memorable because your broker partners will forget your company's name. Prospects often choose a competitor instead of Symetra because their brand name isn't big enough.

Symetra Response

3y

Thank you for this detailed five-star review. Our customer service and sales support teams do an amazing job. Symetra still has work to do to improve our brand recognition in the market, but we’ve seen some significant progress in that area, as evidenced by 10% increase in brand awareness according to a brand study done earlier this year. I appreciate the feedback and suggestion regarding the cadence of national sales updates and will incorporate that in 2023.

3.0

Oct 24, 2022

Honest Review

Project manager

Recommend

CEO approval

Business Outlook

Pros

Internal learning classes were helpful Ability to move around different departments

Cons

Many high performers left due to being told they had opportunities for upward mobility only to watch those opportunities go to outside hires. Lack of integrity or respect in certain management areas Salaries were not competitive Culture seemed more focused on pushing particular political agenda's than on process improvement

Symetra Response

3y

I am grateful for the various professional development opportunities that Symetra offers and I’m glad you found them helpful. Symetra is working on identifying skills needed in the future to help employees be ready, but we will also have to bring in outside talent for their unique experience and perspective, as well. If you’d be willing to share your experience, I would like to hear more about how we can make it better. I can reached at erin.woltz@symetra.com.

3.0

Oct 16, 2022

Good Intentions

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

work/life balance is top notch

Cons

heavily political, lots of land grabbing

Symetra Response

3y

I am also a fan of the work/life balance and I’ve heard similar feedback from employees over the years. I think it’s one of the many reasons Symetra was named as a Great Place to Work® earlier this year. Your note about Symetra being heavily political, though, is concerning and if you’re willing, I would love to be able to chat about that a little more. I can be reached at erin.woltz@symetra.com.

Viewing 115 - 117 of 487 Reviews

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