Symetra reviews

4.0

71% would recommend to a friend

(487 total reviews)

Margaret Meister

86% approve of CEO

79% positive business outlook

Symetra has an employee rating of 4.0 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

487 reviews
5.0
Jun 6, 2022
Recommend
CEO approval
Business Outlook

Pros

transparency, work life balance, mutual respect

Cons

privately owned so now stock bonus, but nothing else

avatar
Symetra Response
4y
These five-star reviews really brighten up my day, so thank you for sharing! I love that you mentioned mutual respect because I think it’s such a driving force of our culture here. And though I know there is no stock bonus, we do have generous Annual Bonus programs for nearly all employees.
5.0
Jun 1, 2022

Great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great health insurance benefits & PTO (3 weeks PTO, 7 days of Flex Days, 5 Days of Sick Leave), flexible work location

Cons

Would like to see longer parental leave (4 weeks currently)

avatar
Symetra Response
4y
Thank you for sharing this five-star review. We take pride in the generous employee benefits packages that are offered. Symetra offers a number of family-friendly employee benefits, including paid time away for new parents via paid short-term disability benefits following the birth of a child, four weeks of paid parental leave, as well as robust sick, vacation and “flex” days that can be used during a parental leave. In addition, Symetra offers inclusive family-building benefits for every unique path to parenthood that includes infertility treatment, surrogacy and adoption benefits. Symetra also offers a caregiver support program to assist employees who care for others, and even as they care for themselves.
5.0
May 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Co-workers are smart, helpful and teams have a close knit culture Benefits are amazing and are really reflective of Symetra’s core values. It’s one thing for a company to say they care about their employees and another to actually show in so many aspects including benefits and development opportunities. Symetra is extremely customer and client focused. I’ve worked for a total of 3 other carriers in STD and Symetra goes above and beyond to walk employees through the plan, ask detailed questions, provide decisions quick and do the right thing. I’ve never worked anywhere so customer focused. Case managers are given many opportunities to learn more about the business, actually deep knowledge about how to do their job efficiently and are provided opportunities to develop, collaborate, have a voice and take much needed time away. It’s not a giant insurance company where you feel like a number and you’re just typing information to process claims. They challenge you to think, interpret and be responsible for the work you put out

Cons

My former department has gone through a ton of change and is still finding their way. Everyone is dedicated and super innovative but overall, the focus has shifted from some of leadership being super accessible for questions or to help problem solve with CMs directly to more being focused on ways to improve productivity outside of hiring. There’s now more distance and disconnect from the leadership team and direct line employees more than ever as leadership is kind of put on a pedestal.

avatar
Symetra Response
4y
Thank you for sharing this detailed five-star review. Your comments reflect several of the great aspects of our culture — one that is built on our core values that are deeply rooted in everything we do. I also appreciate your constructive comments and advice. Though it may have felt to you that leadership is put on a pedestal, I’ve always tried to be accessible and open to discussions with all employees — and expect the same of every leader here at Symetra. I’m sorry to read that you’re no longer with the company, but appreciate your contributions to our success.
Viewing 133 - 135 of 487 Reviews

Glassdoor has 561 Symetra reviews submitted anonymously by Symetra employees. Read employee reviews and ratings on Glassdoor to decide if Symetra is right for you.