Symetra reviews

4.0

71% would recommend to a friend

(487 total reviews)

Margaret Meister

86% approve of CEO

79% positive business outlook

Symetra has an employee rating of 4.0 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

487 reviews
1.0
Mar 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Not sure I have one. Toxic work environment!

Cons

This is not a sales organization. On LAD side of the house there is no strategy to sell and management is not looking to help the sales reps. Management, underwriting, and internal operations have little no knowledge of how the broker market has actually changed and they are not willing to change with the times. They do not want to change to fit the market they want the market to fit them.

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Symetra Response
4y
I’m sorry to read that you’ve had such a negative experience with Symetra. That’s not consistent with our commitment to empower employees. I would love to discuss your concerns directly if you'd like to email me at Dan.Palermino@symetra.com or you can use our “SPEAK UP!” process, which includes talking to your immediate manager, HR Business Partner, or reporting your concerns to our Ethics Mailbox at RPETH@symetra.com.
4.0
Mar 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote, Easy Work, Flexible Hours, Frequent Communication w/ Peers & Supervisors, Virtual Weekly Coffee Breaks

Cons

Repetitive Work, Unclear Career Path, Relatively Low Pay

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Symetra Response
4y
Thank you for your feedback! I'm not sure what you're referencing in regards to passwords and protected emails, but it is truly helpful to hear about our employees’ experience, and what they see as “great” as well as “not yet great”. One of the areas that we are working to improve and modernize our learning and development capabilities with a focus on career pathways, upskilling and new skilling. Our enterprise-wide priority around Workforce Capabilities will bring transparency to a variety of formal and informal internal opportunities in ways never imagined possible! Our Talent Development team loves to talk to employees about their development; don’t hesitate to reach out to learning@symetra.com.
3.0
Mar 22, 2022

Review

Recommend
CEO approval
Business Outlook

Pros

Good products people and service

Cons

Pricing and lack of brand issues

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Symetra Response
4y
Thank you for your good feedback about our products and service. We are very proud of our focus on the customer in both our product design and service delivery. Our brand is strong in some parts of the country and growing in others. We have people “on the streets” every day building the recognition of our brand and we are proud of our goal to be the most diverse carrier in the industry. We view every employee as a brand ambassador. Pricing is difficult in the current interest rate environment, however our Leadership and product development team meet regularly to ensure that we are staying competitive related to pricing and product features and benefits.
Viewing 139 - 141 of 487 Reviews

Glassdoor has 561 Symetra reviews submitted anonymously by Symetra employees. Read employee reviews and ratings on Glassdoor to decide if Symetra is right for you.