Symetra reviews

4.0

71% would recommend to a friend

(487 total reviews)

Margaret Meister

86% approve of CEO

79% positive business outlook

Symetra has an employee rating of 4.0 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

487 reviews
5.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Focus on DE&I Fast growing divisions Promotions

Cons

Can’t really think of any

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Symetra Response
4y
We appreciate you sharing this great five-star review. Symetra is truly committed to diversity, equity and inclusion — it’s woven into the fabric of who we are. While we still have work to do in that area, I’m proud of the steps we’ve taken in recent years, both from leadership and our employees.
4.0
Mar 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Everyone is so supportive, friendly, and have great intentions, management included. If you make under 70k your health insurance payments are covered. Emphasis on work life balance and internal improvements. Empowers their employees and encourages everyone to get involved. For every level positions, there is room for development if you connect with your manager early.

Cons

With any business there is busy seasons and slower seasons. Busy seasons are severely understaffed with explanations due to “budget restrictions”. I think they would save themselves a lot of turnover replacements of burnt out employees if they hired the extra 2 or 3 people. They often use “incentives” to have people work OT or literally just show up on busy days with gift card raffles. Love a gift card but at that point just use that money to hire someone or pay us more so to compensate.

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Symetra Response
4y
Thank you for the four-star review. Empowering Employees is a key part of our strategic vision. As we continue to transform our Contact Center, we take employee feedback like this very seriously. It’s true we have seasonal busy times and do our best to keep those stretch times fun and engaging for employees, but there are many factors aside from budget that may impact a certain month or quarter. I appreciate you sharing your perspective and feedback.
1.0
Mar 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Steady income, kind coworkers, communicative

Cons

No opportunity for growth, Discriminatory, under staffed,

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Symetra Response
4y
Though it was nice to see the kind words about your coworkers, I am sorry to read about your overall negative experience. All Symetra employees are encouraged to use our “SPEAK UP!” process, which includes talking to your immediate manager, HR Business Partner, or reporting your concerns to our Ethics Mailbox at RPETH@symetra.com. I would also be happy to talk through your experience and can be reached at erin.woltz@symetra.com.
Viewing 145 - 147 of 487 Reviews

Glassdoor has 561 Symetra reviews submitted anonymously by Symetra employees. Read employee reviews and ratings on Glassdoor to decide if Symetra is right for you.