Synchrony reviews

Need to have more specialty departments to handle customer needs, such as an online dept. Customer service reps are not trained enough in these area's to provide the help the customer's needed. Schedule was hard as it was night and weekends.

Unbelievably under-staffed -- most people seem very overworked and doing the job of 8-10 people. Very stiff, unfriendly and unnecessarily competitive corporate culture with lots of bad managers. The pay is too low for Stamford area. No one seems to take real vacations (without work) and the lunch hour is also a foreign concept. Lots of arrogant, type A personalities who seem to enjoy making other people's lives difficult. Have to put up with lots of complaining when working with project teams, including complaining from people who think certain types of work is beneath them. Many of the internal processes are so complicated and inefficient that the GE parent started a "Keep It Simple" movement (which doesn't seem to be having any effect). The North Stamford location is very inconvenient and unprofessional feeling - not close to the train station and situated in the middle of a housing area with absolutely no restaurants, no shops, not even a CVS or McDonalds nearby. There are lots of GE-life-ers and they seem to be the only ones who stay long term. Turnover of non-GE people is very high.