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Synchrony

Engaged Employer

Synchrony reviews

4.1

79% would recommend to a friend

(2,562 total reviews)
avatar

Brian Doubles

90% approve of CEO

76% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

4.0

Compensation and benefits

3.8

Senior management

3.7

Career opportunities

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,562 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

3K reviews
4.0
Oct 7, 2025

Great company , Great perks and culture

Avp-finance
Recommend
CEO approval
Business Outlook

Pros

good benefits for employees. They promote within and also plenty of room to advance and learn new skill set

Cons

some managers lacked empathy and people management skill; more offsite meetings

3.0
Oct 3, 2025

Worst Department

Fraud investigator
Recommend
CEO approval
Business Outlook

Pros

one of the managers is great but if you get assigned to the other you should start looking for another job. Benefits are great. Lots of opportunities for advancement as long as you don’t work in fraud

Cons

No consistency, favoritism, caseload is high

4.0
Oct 2, 2025

Good company, stressful job

Bilingual customer service representative
Recommend
CEO approval
Business Outlook

Pros

It is remote with a lot of engagement events. the company does a lot for its employees, you get to know management and the open door policy its really open door. I got the opportunity even meet even the CEO; you can reach out to almost anyone in the company and they will reply.

Cons

The job its stressful back to back calls almost non stop, the company does try to add little time off the phone here and there, but I don't think is enough due to the high volume of calls. Another con is that its quite evident the company has been pushing off-shoring, having entire tech, analytics and middle management teams in Philippines and India thus making mobility within the company for US based employees more limited.

Viewing 556 - 558 of 2,562 Reviews
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ReviewsSynchrony reviews

Glassdoor has 2,861 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.