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      Synchrony

      Engaged Employer

      Synchrony reviews

      4.1

      79% would recommend to a friend

      (2,547 total reviews)
      avatar

      Brian Doubles

      90% approve of CEO

      75% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.0

      Compensation and benefits

      3.7

      Senior management

      3.7

      Career opportunities

      Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,547 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Oct 4, 2025

      Salary

      L-9 engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable org. Employee centric org. Permanent wfh

      Cons

      Slow career growth. Average salary.

      3.0
      Oct 3, 2025

      Worst Department

      Fraud investigator
      Recommend
      CEO approval
      Business Outlook

      Pros

      one of the managers is great but if you get assigned to the other you should start looking for another job. Benefits are great. Lots of opportunities for advancement as long as you don’t work in fraud

      Cons

      No consistency, favoritism, caseload is high

      4.0
      Oct 2, 2025

      Good company, stressful job

      Bilingual customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is remote with a lot of engagement events. the company does a lot for its employees, you get to know management and the open door policy its really open door. I got the opportunity even meet even the CEO; you can reach out to almost anyone in the company and they will reply.

      Cons

      The job its stressful back to back calls almost non stop, the company does try to add little time off the phone here and there, but I don't think is enough due to the high volume of calls. Another con is that its quite evident the company has been pushing off-shoring, having entire tech, analytics and middle management teams in Philippines and India thus making mobility within the company for US based employees more limited.

      Viewing 103 - 105 of 2,547 Reviews
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      ReviewsSynchrony reviews

      Glassdoor has 2,846 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.